Free People - Tampa (FL)

5 /5 K M: On September 14 around 4:30, I went in to return my Lotus jeans that I purchased online for a smaller size, and the two ladies that helped me were absolutely wonderful. One processed my return while the other grabbed the jeans in the correct size, making the whole experience seamless. The store looked great, the fitting rooms were spotless, and checkout was quick and easy. Thank you to both ladies for making my shopping experience fantastic!

5 /5 Colleen campbell: Jen and Mimi are amaze! They made my shopping experience so spectacular I feel like I know them! They went above and beyond to help me with size,style,color…etc! True customer service is a dying profession….but not in their house! They surpassed all my expectations and I couldn’t shout loud enough about the employees at this store in Tampa! Always my go to place for the perfect outfit for any occasion! ❤️❤️❤️

1 /5 Jenna Audrina: They ignored me completely when I was trying to check out and just walked away from me, when I finally checked out they gave me major sass and attitude even though I greeted them with a smile and then gave me a reusable bag with a huge hole on the bottom, I bought a ring and it fell out of the bag. Would not recommend coming to this free people just shop online

2 /5 rhonda pruitt: So let down. Good cotton quality is why I gave a 2nd star. They are preshrunk shirts however they are made for a football player shape wide shoulders and really skinny waste. I bought medium based on them being preshrunk. But, So disappointed after buying over $100 in shirts the fit is too uncomfortable to enjoy. I bought a large also to try in hopes to shrink more but no, there is excess bagginess at the top and doesn’t come close to my shoulder width so just fits really odd. Just be cautious on your purchases.

1 /5 Ben Holder: Went in with my girlfriend and no one greeted us and would walk right by without so much as eye contact. I ended up buying her outfit online for her. Very unwelcoming vibe.