Goodwill Retail & Donation Center - Punta Gorda (FL)

4 /5 Gulf Coast Terry: Goodwill Retail & Donation Center 7-27-25 This store has a little bit of everything. Prices are fair to high. Most stuff is a good shape, but you must look at your items closely. Its not a huge store but everything is in order and its clean and easy to shop. Everything we saw the price was easily marked and check out was a breeze. Parking lot does get full quickly. This is a must stop for any thrift shopper. I give it 4 out of 5 stars. ⭐⭐⭐⭐ Follow Me On FB For More Reviews & Fun. Gulf Coast Terry

4 /5 momof toogirls: Clean Store, But Not Much to Buy The Goodwill in Punta Gorda is very neat and well-organized. The staff were actively working and keeping things tidy, which was great to see. However, the selection was pretty underwhelming — it felt like mostly bottom-of-the-barrel items. Unfortunately, not much worth buying during my visit.

1 /5 Luciana Battiston: My children and I were racially profiled in the Punta Gorda Goodwill today! Unfortunately the "ladies" working at this location have no customer service skills or knowledge on how to approach customers. The "manager" NICOLE basically came up to me while Im shopping and accused me of leaving my 5 year old child unsupervised and accused him of taking a candy from the front. When I looked at my child he said he didnt take anything, and she insisted that I find it and bring it back. Mind you my son does not take candy and eat it in the stores- he even said to me "mommy I wouldnt eat a candy without paying for it". Also- my son was not unsupervised. He was either with me or my aunt. After I got to the register to pay for my two items the manager insisted again that I find the candy and bring it back or she would charge me for it. Keep in mind this was in front of other customers. You will not accuse me or my 5 year old son of stealing a $2 bag of stale candy from a Goodwill. She said VANESSA which is her boss would check them, so I insisted that she do. In the end Nicole(the manger) ran to the back once she saw were recording the incident- and as I left the cashier said "ADIOS". If that isnt a hint of racial profiling I dont know what is. **I ended up leaving my two items that I was going to purchase. I just believe the situation could have been addressed with more professionalism, discretion, and empathy especially involving a 5 year old child. The other worker Ann Marie was the one who was accusing my child as well. SWFL Corporate team has been contacted.

1 /5 Victoria LL: Around 5:05 pm this evening, I witnessed a cashier, a younger man with a white face mask attached to his face, being incredibly rude to a elderly man who was having some trouble understanding his question about membership at the Goodwill probably due to a language barrier. The cashier was very dismissive and rude and shoved the receipt to him declaring the transaction over. I cannot believe someone like that works at Goodwill, and your values are respect and dignity? What a joke.

2 /5 Gene Phillips: On some of their items the price is actually cheaper buying new at a big box store. I think a lot of times they seem to set their prices with eBay but they shouldnt because if i buy it from eBay its delivered to me clean and guaranteed to work or my money back. Im pretty sure goodwill just gives a store credit if something doesnt work.