Platos Closet - Largo (FL)

1 /5 Lindo: The NEW clothes with tags in a nice container were dumped upside down in a big pile like they had NO VALUE. The owner was rude and refused to accommodate me in the selection of learning how much they were to offer me per item. There was no one ahead of me in line so there WAS time. That made me uncomfortable and concerned regarding fair pricing and selection. You should be too!!

5 /5 Lauren Brigman: This is the best platos location, by far. I’ve been coming here for about 5 years now. They get great brands in and pay well for what they take. I’m always greeted by Justin and the staff treats every customer with great care. I assume Justin is a manager. He makes many Instagram posts, which is reason I pop in from time-to-time. Very clean, no smells or odors (which must take a lot of work when dealing with used items) and again very friendly staff. Great location. Pays cash on the spot for your items, if you are not aware of who they are. Possibly certain brands pay out more but I assume I receive about 30% the value they’ll sell it for. If you don’t like the amount, you can take your items back. It’s easy. I have never taken it back though bc it’s better pay than a yard sale and so much quicker.

1 /5 Mariah Salter: I have been a loyal Platos Closet customer for some time, but my experiences at this particular location have been consistently disappointing. On multiple visits, I’ve encountered issues that I havent experienced at other locations. Most recently, I was informed that I could only bring in one bag of clothes, despite having been allowed to bring multiple bags to other stores. On a previous occasion, I was turned away while still in the parking lot because the store decided to stop accepting clothes for the day, without any prior notice. The staff often seems unmotivated and unwilling to assist, which makes the entire process frustrating. While I appreciate the Plato’s Closet brand, the challenges at this location make it difficult to continue supporting them. I hope management addresses these issues to improve the overall customer experience.