Roses Discount Store - Palm Bay (FL)

1 /5 Sasha White: I visited this location today and saw some items that were going for 1.99. When I went to the cashier, the items scanned for a different price. The cashier brought it to the manager Arelen’s attention, and she told me she cannot honor all the items. She can only honor two. I told her that was false advertisement. I decided to walk out of the store because that’s misleading the customers. I decided to go back into the store because I was buying items for students; that’s when I saw one of the staff doing price changes. I decided to pick up the items that were going for 1.99; when I got to the register, one of the items rang up to be 2.99. I pointed it out to a cashier, and they honored that one. Attached are pictures. I have been a manager myself, but no apologies, no nothing.

1 /5 Sabrina King: First time going into Roses tonight and will be the last! I went in all fine get to the register and the guy was funny acting towards us. Then when we paid we used $2 bills and the guy then proceeds to tell us he has to get a manager to check them! Like seriously!? The total was only around $20. The manager comes over and says "they look good. I dont think you can make $2 bills". Then just walks off. I was jaw dropped and put the stuff back on the counter and got my money back. That was the most ridiculous experience I have ever had at a establishment. Dont wear a mask and be a biracial couple going in you will be treated with complete disrespect.

1 /5 Coconut Diamonds: Had taken my items to the registers and there was 4 of the station lights on, and two were occupied. Someone went to one of the stations and as I walked towards it, they walked right away, with the light STILL ON. So I asked is anyone gonna take me, and they all looked at me and ignored me. These employees were trained to make money, not respect customers!

1 /5 Janice Young: On June 25, 2025 at around 10 a.m. I decided to come in and do a return with my kids. I had a copy of the receipt on my phone and also had the item on me that I wanted to return which was in perfect condition with the tags still attached to item. I was only returning the item because it didnt fit me. Well I go up to the register and the cashier said Im sorry but I cant accept your return without the receipt but the funny thing is I had the receipt on me on my phone and it was perfectly clear on my phone. I left very pissed off because how can I not be able to return an item that I bought within the 30 day return policy and I had the receipt and item on me. Its just very wrong and I dont understand why I couldnt return the product. Their really needs to have mystery shoppers and secret shoppers that do evaluations on certain employees at this store. All I wanted was my money back and I had a receipt on me and the item with the tags still attached and in perfect condition makes absolutely no sense why I couldnt return the item back to store and get a refund. This was one of my worst experiences at this store. Roses needs to do the right thing review the cameras and accept my return and talk to that employee. I did bring this to corporate too. I usually never complain about anything because Im a total sweetheart of a person but when an employee does something like this its wrong and needs to be addressed.

5 /5 Dorothia Moore: Rose is my go to store. I only wish we had one closer to me. I have to travel 2 hours to the closet one to me in Malabar, so I try to go once a month, I love the pricing of items, good selection of items, Staff is friendly as always.