Top 16 Reviews Nail and Spa Hialeah, FL new update 2

Shinobi One of the best things I done was enrolling in Celebrity School of Beauty. I attend the Hialeah campus as a student barber with Javier being my teacher. Nothing but good things to say about him and the school entirely.

Gigi Rodriguez I wanted to leave a review based on my teacher Milena which is the facial instructor. Starting my journey back in November 2023 I had 2 Prior Teachers but nothing compared to her. I faced some difficult challenges in life, which took me more time to close out my class but she was very supportive and never stopped pushing me to my full potential. She doesn’t know how much of a blessing she has been as a teacher because not only did she understood that it wasn’t easy juggling life & school. She never stop believing in me which I’m forever grateful. If you’re looking for a teacher who cares and will teach you everything you need to know I highly recommend Milena as your facial instructor.

Jucara Freimark Great place! Luana was the student who did my root color and highlights and it was awesome! Ms Mara her teacher was right there to make sure all was doing fine. It was amazing! I highly recommend Boca Beauty Academy in Parkland. Thank you for your service. J. freimark

All About Natural y Unica Today i did my nails and my eyebrows and it was quick and beautiful. I love it

anette martinez They offer amazing services. The pedicure is super relaxing and the manicure is awesome. They also do the best eyebrow and waxing.

Gaby & Brandon Kari as usual the best, takes her time, always attentive to my needs and designs. Great service and a new look in salon with the same great prices. And I can’t forget the amazing new color additions….. love them!! Definitely recommend.

Ariel Amory Very professional and accommodating to my requests. 10/10 will definitely book again. Prices were more then fair and is very friendly.

Niurka Izaguirre I love their professionalism, their products are quality and their designs fascinate me.

Bella Amazing nail designs for an amazing price! She’s nice and makes you feel comfortable. I’ve done my nails with Sairis for a long time and she never disappoints! Love you Iris!

I G Very hardworking. Been in business for 15+ years and they never forget me. Highly recommend this place. They are clean, friendly and fast.

Yuki I went to the nail salon for nail removal, instead of doing it properly, they just ripped them off and ground my nails with a machine until I was basically bleeding, this is the most painful and worst experience I have ever had. She basically rip my nails. Now my nails are all cracked

Maday acosta Came with a picture of what I wanted and he replicated it just the same or even more beautiful. Love the work , great people.

M3k_A Amazing nail salon! They had good service. English isnt their first language, but they DO understand it well and speak it great. The old reviews on this from 6+ months ago are false and not true! They newly renovated their whole place and it looks great! They also incorporated a new item that lets you create your own polish color from this app!

Katerin M I really wish I could give this place a zero because they suck!! It was my first time going here and will never go back. The guy was super nice and all but did a horrible job, I asked for something and he did whatever he want it. And let’s not talk about the price.

Katelin Sarria Great nail salon! Amazing service very friendly and helpful. Great pricing as well. Their nail polishes are brand new and it doesnt smell bad. They have brand new equipment and new massage chairs with spa lights.

Kayla Gravenhise I came out here from NYC on a trip and i had a broken nail. They were not helpful at all. They didn’t speak English. They kept brushing me off saying u have to wait it’s people ahead of you. So i waited and waited. Then 30 mins go by I’m still waiting and another worker talks to me and asks what i need done. I explain it to me them & they tell me they don’t have the white acrylic i need for my nail to be fixed. What nail salon doesn’t have white acrylic?? I guess i wasn’t spending enough money for them and i wasn’t Spanish for them to work on my nail. Totally unprofessional and RACIST. They were also talking about me in Spanish and laughing at me, they figured because I’m black and don’t understand too much Spanish, that i was dumb and someone to play with. WRONG ONE. Do NOT waste your time and money on this place.

Isabel Laza After reading all the reviews I can understand why people are not happy most of the staff don’t speak or understand English and may seem rude. I was lucky that the tech I got did a great job. She used sanitized tools and knew what she was doing. Management/ Owner needs to hire staff to clean and organize the salon. Especially the nice hanging lamp in the entrance it has layers of dust. Sad because it could be a nice salon if owners would run it better.

Davdog Good afternoon. I hope this review finds you all well. My girlfriend visited this nail salon today October 14th at 02:00 pm. She was taken in as a walk in and that’s appreciated, but she was attended by someone who seemed to not have any experience at all or is potentially fresh out of nail tech school. My girlfriend went through a bad experience and it is as follows: 1-the nail tech did not use any sanitation while using the tools. 2-the nail tech failed to do a poor nail painting job by causing to spread paint outside my girlfriends nails. there was no clean up after. the nail tech said that my girlfriend can wash off her hands back at home. 3-My girlfriend had to constantly tell the tech to continue adding more layers of paint as if the paint was bad quality or had been watered down. 4-Eventually my girlfriend gave up after guiding the tech multiple times as to how she would like her nails to be and let the lady continue doing the job. My girlfriends anxiety levels are now going up. I understand this anxiety is not the salons fault. My girlfriend has anxiety which is something that many people suffer. she mentioned this at the moment of payment, that she does bite her nails at times, but that the nail job was poorly done and all she wanted to do was to express a concern with the most humble and quietness possible without causing a scene. The owner/manager did not think so. 5-The owner/manager of the nail salon was explained the situation and with the most unprofessional disgusting loud attitude stated, that the nail job was done greatly and that the reason why my girlfriend’s nails looked bad is due to herself. My girlfriend understands her anxiety issues. However, she experienced public humiliation when all she wanted to do was explain her experience in a quiet professional matter without making a scene, yet, the owner/manager handled my girlfriends concern with a very loud voice and drew attention toward them which is what my girlfriend wanted to avoid. The owner asked her to show her the nails and she expressed that they looked great. Then she asked her to show her her feet in front of everyone so that she can judge and provide her opinion publicly. This made it impossible to tend to my girlfriends concern. My girlfriends anxiety went up the roof and returned home with almost a full panic attack and anxiety. According to my girlfriend, even the front desk person appeared to be embarrassed toward the response of the manager. The times of great service are long gone. The times to take care of a customer are long gone. There is no longer any empathy towards the people. My girlfriend paid the whole service. We don’t need a refund. What we want is a little more courteous behavior, not someone speaking loud as an animal for the whole store to know the small concern my girlfriend had. I highly suggest you revisit your sanitation policy, and customer service/managerial skills. An experience that I believe women look forward to, and consider therapeutic, ended in a disaster. People may say they are just nails. I would say it is important to provide great service. Businesses will fail due to poor service and unfit personnel. You have to wow the customer and it starts with the head of the establishment. I will not mention any names but you must know by now who I am referring to. As I mentioned, my girlfriend does have anxiety and she bites her nails at times, potentially making her nails to not look amazing. Yet, we’ve seen her nails done correctly and there is a difference… even if she bites them. Please see pictures attached to this review. The first two pictures are her nails done well. The other set of pictures are the nails done today at Unique Nails in Westland mall. P.s. the main concern about all of this is not the quality of the nail job, but how it was handled at the end by someone who is suppose to be supportive and empathetic toward their customers. Thank you. Regards.

Bermudez Always a pleasure getting my nails done by Kim or her husband . Such a lovely couple and high quality nails . Must go !!! ❤️

Soleri Miranda They were super nice and accommodated because I needed to be out quick. Friendly and communicate well. And my nails look great

Natalie Abreu Kim did an amazing job. She was also very kind and the prices are great! I highly recommend

Linda Milien Ive Been going there over 10+ years. Don(Dung) always does my nails and hes amazing! Linda & Sandy as well but for a pristine pedi/Mani thats the place to go!

Maribel Galeano I have been now a long time customer at this location and extremely love this place. Linda and Don are beyond flexible

Nicole Ruiz They are really good and cheap. Just dont get the gel nail polish because they charge you $60 for it.

Claudia B I absolutely LOVE this place. I started coming here because my good friend gave me a gift certificate . I was happily surprised and have been coming here ever since. My technician Erika is very professional. I love her work, but it is more than that. The staff is very nice and you even get coffee or wine when you come in for service. I never have to wait and they are very accommodating to my schedule. A must try..5 Stars for overall cleanliness and service as well. Happy Customer

Suaza giraldo I give this place one star because most staff, in general are nice. The owner Colombian lady lacks manners & customer service and unfortunately she is always there. There is not much variety of colors. The work done is ok not great. & for what they offer they are over priced. You can definitely get a better job & experience elsewhere for same price.

JL After reading reviews I decided to give this place a try. Nails were done well but I was harassed by one of the nail techs who I have never even seen in my life for the entire time I was there. She was mad because I kept my purse on me. Not sure why she got so mad. If I want to keep my crossbody on me, it is my right to. Spoke to the owner she said she would take care of it. I called today to make an appointment and the owner remembered me and told me that she’s never had any issues with the hostile tech and that the tech doesn’t even remember me or saying anything to me. I feel customers should be valued more. I had spoken to her about other services I wanted to try but after careful consideration, I prefer to spend my money in a place where I will be valued as a customer and feel comfortable. I paid $80 for my daughter and I to get a regular mani-pedi and I was feeling uncomfortable and insulted the whole entire time. Sad that a place with potential can be tainted by one lousy employee.

Miladys Avila Excellent place! Nice work and good customer service. The girls are wonderful. Mary was great with my pedicure. I have new feet. She is the best!!!!

Nairelis Real This happened after my nail appointment. The girl with the red hair did my nails, she seems new.

Dagmara Rodriguez Love coming here, been trying other places but couldnt find the one go to...until I stumbled to Qnails. Excellent service and fair prices. Highly recommend them!

Kenny H Kim is very knowledgeable she recommend nails that look good on my friend Tiffany.

Karla Ariosa Very good service they always try to attend as fast as possible. I love doing my eyebrows here especially they always come out so good!

mx Mx Too much money for the result nails different length all of them are chunky charges me 60 dollars when one hand looks slightly bette than the other.

Diana Grossi-Vysotskyy Had a wonderful experience. Yanira was lovely and did an amazing job of my nails! Would highly recommend. Next time we are in Miami will come back!

Anaeli Garay Yanira is amazing! She’s truly an artist—go get your nails done by her! The salon is adorable, perfect for relaxing and enjoying your time. Everyone is so friendly! This is my second time here, and I’ll definitely keep coming back!

Nichole Gonzalez-Perez This is such a beautiful salon! So welcoming, clean, absolutely no wait time, and it feels like a spa. They have absolutely every service you can think of and great pricing! Briannis did such an amazing job on my nails. I have never had someone take their time the way she did making sure every detail was perfect. She did my designs even better than the picture I showed, which is a first in the 15 years I’ve been getting my nails done. I left extremely happy.

Annia Muñiz My hair was spectacular and beautiful, grateful to the hairdresser Carmen, I recommend her 100% excellent service

Inalbia Porras Beautiful place. The girls are very attentive!!! And the service of 10.God bless that beautiful pink hairdresser.Merry Christmas to all.I will be back very soon..thank you for so much kindness.from the entire work team

Francis Aleman Congratulations beautiful place

Aliety Pinero Lia works super well, I love my nails every time she does them.

Michelle Hernandez Sanchez Hello, if you want good treatment apart from a free manicure and pedicure job, you have to visit this place, they are surprisingly professional. Aaaaa, they welcome you with a good coffee. I hope to see you.

Tamara Excellent, all your work, I recommend it if you really want to be super❤️❤️❤️❤️❤️❤️

Cat G The best of the best! Not only is Lorena an artist at her profession but she also makes you feel at home! Works with you on rescheduling when need be and is always just a phone call away. Her salon is gorgeous! Her prices are extremely reasonable and she is sweet as pie! Would never go anywhere else. This is home! ❣️

Michelle Gomez You can’t find better than this nail salon I promise you that Lorena is the best at making your nails look amazing she has so much love and care for her work and her clients. The nail salon is always clean and the atmosphere is amazing. It’s beautiful and peaceful. You won’t regret coming here!! My natural nails are amazing and strong because of her !

Nicole Boffill Lorena is and has always been my favorite nail tech. She is detailed and is very accommodating to every client. I love how clean this place always is, and options for colors & designs are always so hard to choose from all the options.

Dianeibis Iglesias If I could give this place a 0 I would. To begin with they only have the outdated location on their website and on their confirmation emails. So after driving all the way to the given address, i was told that my appointment was at the other salon which I could not find the address for. After finding the new address and driving almost 30 minutes in the other location, I was told that the employee I had originally booked with was no longer available. Even though when I got there she was doing her own nails and did not have a customer. I was then helped by another employee who was very kind but sadly did not do my nails good. The salon itself was also incredibly dirty. That’s one of the main reasons I’m leaving this review. The bathroom sink was clogged and they did not have soap or paper, none of the tools were disinfected between customers, and the same container with the same liquid was used to take off everyone’s gel manicure. The container they had me put my hands in still had gel from a previous customer in it and Had a cloudy color. They did not disinfect or change out the liquid in it and Then proceeded to put it away. I left there with an incredibly sloppy and thick manicure and pedicure. They also left me with residual gel remover liquid on my hands that they didn’t even try to clean off before i left. And i had an incredibly hard time taking off at home. I was beyond disappointed and still had to pay the $55. Save yourself the trouble and the money and find somewhere cleaner that will actually provide what you’re paying for.

Delia Mata Worst customer service, I walked in for information about their services, no one greeted me, after spending 15 to 20 minutes just standing there, without anyone asking me what I needed, I just walked out!! There are so many good places for manicure and pedicure, don’t waste your valuable time in this place!!!

Jordyn Chin Desiree (the owner) has been a family friend of mine for almost 18 years and she has done a great job with this salon and hiring the best people to do the work. i called in last minute for a full set and pedicure and although it wasn’t done until 2 hours after closing, this technician did her absolute best to ensure that it was perfect and to my liking. Great job!