KITOKAINONI WATKINS **Review of N & K Nails - 363 SW Baya Dr, Lake City, FL 32025**
I recently visited N & K Nails with my two nieces, ages 9 and 10, after being referred by my sister, who goes there regularly. Unfortunately, my experience was far from positive. I felt targeted and unfairly treated, all because I didn’t opt for manicures for the girls in addition to their pedicures. I overheard the staff whispering about me, calling me "money lady," and then switching to a different language, which made me extremely uncomfortable.
In New York, where Im from, a kids’ mani-pedi typically costs around $18. Here, they charged me $35 for a five-minute kids pedicure that was subpar at best. My own pedicure was even worse — they charged me $40 and left my feet in worse condition than when I came in. The polish was sloppily applied, all over my skin, and my nails were cut so unevenly that I had to request the clippers to fix the sides myself. And may I add, none of these were spa pedicures!
The business practices at this establishment are terrible. They don’t know how to treat customers and were outright rude to me, despite my sister being a loyal customer. I had planned to get more services done but changed my mind after seeing how carelessly they handled our pedicures.
I do not recommend this place to anyone and will never be returning. They lack professionalism, skill, and basic respect for their customers. Its hard to believe theyre still in business with this level of service.
1 /5
Whitney Mowry Love this place!!!!! Super friendly environment, the staff members remember all their customers by name. Katie does an amazing job on my nails and is very meticulous. She does gorgeous nail art. Rose is my favorite for pedicures. I also bring my daughters here for a special treat and they love the staff too! I wouldn’t go anywhere else.
5 /5
Amy Gaines Finally a place that will do art on your nails! This place is clean. The nail techs listen to what you want done. Katie did the nail art-excellent! My daughter and I are happy.
5 /5
Sasha Batman I was visiting the area and made an appointment for 9:45 on a Saturday. I got a gel deluxe pedicure and it was amazing. John did an excellent job.
The massage chair was awesome.
Cute place and great prices.
5 /5
Erica Armstrong Great place . Did exactly what I wanted done to my nails and not super expensive! Nam did my nails and I sure will be coming back! Make sure you make an appointment , *Edit ….. I went back expecting the same service as I have had the first time I stepped into this establishment. I received service that when my nails were done I called my husband and cried because it was horrible. I literally wore my second set of nails for 2 days and tore them off because of how ridiculous they looked ! If you don’t get them done by Nam you will not get good service fyi . Chunky nails are not for me . I’d seen I had over 50,000 views on just my photo which was the first one so I rather speak out .
2 /5