Tayler Anne First picture is what I asked for. Second was what I received. Within 2 days the nail polish is coming off. My nails are already starting to lift. The man who started my set was extremely rough and was not careful in the least bit. Cut a few of my fingers while filing. Even when told he was hurting me, no technique was changed to prevent it from happening again. The nails are unevenly shaped and not what I asked for. They are supposed to be rounded but somehow I ended up with pointed. No 2 nails look the same. The lengths of each nail isn’t even close. There was also glue all over my fingers from the sloppy work done. He attempted to “glue my cut”. The woman who finished my set was very careless. Continued to bump into my fingernails right after painting them with no intentions on correcting it until I asked her to. There was debris on one of my fingers while fingernails that I asked her to remove. She “removed” it but it’s definitely still there. The French tip on my nails is way thicker than what I asked for even after saying something about the width of it. I was really just over the whole experience and wanted them to stop touching my hands due to the amount of pain my pinky finger was in from him filing and cutting it. Definitely will not go back.
The woman who did my pedicure was amazing and I appreciate her for allowing me to have a great experience with her service. She was very focused and really took her time. They did open the shop an hour early for our appointments, which was appreciated, but it was not worth the time nor money spent.
1 /5
Debbie Esterline Had a wonderful experience at this salon today! My mom and I both got pedicures and I got my nails done with dip powder. Both pedicures were amazing and our toes have not looked this good in a very long time. Andrew did my nails as well and did a fabulous job! They dont rush to get you done at all. Make an appointment as they dont take walk-ins. Their prices are good too. You wont be disappointed! Thank you to both of you for taking such good care of us today!!
5 /5
Tina Cray Really nice and clean salon. First time here. I called and was able to get my husband in for a pedicure and me in for a manicure (gel), same day. Andrew and Kathy were very nice. Loved the cleanliness and the decorations (Christmas) The prices were pretty good too! We will be back.
5 /5
Kayla Edwards This was the absolute worst experience I have EVER had at a nail salon. For starters, during the whole appointment the owner doing my nails was extremely rough. The drill was also extremely hot, which I’ve been told is something that shouldn’t happen. During the whole process I noticed she would file the nails crooked. She then applied a think amount of SNS on my nails so much that it was extremely bumpy and thick, after taking the drill to it, she flattened it out but then tore up the edge of my fingers and made them bleed.
Upon finally getting to look at them, I noticed they were all very crooked. So to be kind, I decided to only have her fix the ones that stood out the most. She had to fix my thumb three times because she kept filing it crooked. She then by the third attempt which you see in the photo above it was… guess what… still crooked. She then told me… that it was not the nail that was crooked it was,, “no your finger is crooked”. Good one. Haha but that’s not the icing on the cake. After being very kind and honest I didn’t even ask her to fix the others that were clearly filed very wonky.
She then after, noticing I was silent insulted me and told me, “you lack collagen that’s why your fingers are bleeding”. Thank you… ma’am… I take vitamins with collagen in them everyday.
But it’s get better,,, I ended up paying the bill because I didn’t feel like arguing and wanted to get out of there. Then as I was sitting in the my car crying at how horrible they looked, and had not pulled out of the parking lot yet… I saw her making ugly faces to another customer that I could tell was a regular and explained my whole situation as she was rolling her eyes and the customer was responding and shaking her head as well.
That was my last straw , considering I really kept quiet and didn’t make a fuss. I knew they looked bad and had a plan to go somewhere else after to avoid having confrontation about how horrible the nails looked. But after seeing this through the window. I kindly got out of my car walked back in the store, asked her why she was telling another customer my business and she lied to my face and said she wasn’t talking to the customer. What I find interesting is that the customer was silent (which I’m not mad at the customer, I get being loyal to your place) and so was her husband. So I am assuming this was the owner of the place. And respectfully ma’am if you are reading this, which I hope you are, I knew you were lying.
To add, I have to drive by this establishment quite a lot and have noticed they started using their blinds to cover up there windows… might be a good choice considering what happened. Wouldn’t want others to know you are talking ugly about them.
I then had to go get my nails done at another place right after in which they felt awful about my nails and how horrible they looked and said, “this is horrible and you should never go back., ”. So if you’ve had a great experience here that is fantastic, however if you’re looking for a new place to go, I would not suggest this one. Also… to add the place I went to said there was so much product under the nail it was cutting into my finger and they had to drill under to get it all out.
And lastly, Bartow Nails, not saying you will, but if you decided to have this removed I will repost as many times as necessary so people know.
Thanks.
1 /5