gabrielle govoni What I wanted VS what I got.
Now I did ask for the French tip on the middle. But MAN. Let me tell you about my experience and my first time at HN. I was seated with Pam. As we got into the nail process, I showed her my design and she asked What color I would like for the background of my pointer and ring finger. I told her I would like it to be nude, she looked at me, shrugged, pulled out a color, palette and pointed to a few different brownish. Light tan could be considered nude colors… I pointed to the picture again and asked her if there was nothing more like the picture she flipped to the back of Her color palette and pointed to one and I said sure it was a semi off white I had hope would be light enough with the first coat . I had assumed that was the best she had when she applied the color it became VERY white. I was not looking for White. When I asked if she was sure there was no way we could make this color more nude, she reaches to the table next to her and pulls out a nude nail polish and proceeds to put this nude nail polish over this white nail polish. And so I asked her is that nude? And she said yes? I said is there no way we can just use the nude color? And her response was so you want me to take these three off? I said well I wanted nude to begin with so yes, I would like you to remove those. She aggressively shoved my hand into the heater and began to prepare to remove the color from my nails. Moving forward to the dotted nails, she did not Even attempt to align the design with the center of the nail. And when I asked her to fix it, she once again seemed agitated.
She did not keep my hands clean of dust, and as she angrily applied the second coat of polish, she pulled in a lot of nail dust so my nails are coated in small bumps and are not smooth. AND TO TOP IT OFF she didn’t even push my cuticle back, she just piled the nail right on top of it!! My right middle finger is RIDICULOUS! In other cases left it wherever it was and the base is just whatever shape the cuticle was… Lastly some nails are super thick and others are paper thin, could slice you open. It’s wild.
If I had had more time I would ask for someone to redo the set, but sadly I don’t and it’s frustrating to leave with nails I don’t like but have to pay for.
This was my first time here.. and I was so nervous to come.. However while sitting there I noticed a different nail tech who seemed to really know his stuff and I had seen his last set walk in for a new set and both sets looked amazing- and over all the price was the best I’ve seen in a long time. So I’m willing to give the place one more chance.
Update!!!!! I can’t make a new review for some reason however..
IM SO GLAD I WENT BACK!! Kay understood the assignment and nailed it! She did away with the bird claws and gave me sleek and sexy!
What I wanted vs what I got done right!!!
5 /5
Christina Reed Meyers Everyone at H & N treats you like family!! They are the BEST nail salon in Winter Haven. I have never left unhappy. Lien is amazing and gives you five star treatment for every pedicure. Lindsey and Mandy are also wonderful and always do a fantastic job! ❤️
5 /5
Kayla Lewis I always have a great experience. A calm and relaxing atmosphere. My nails come out beautiful every time.
5 /5