2 /5 Connie Morris: I bought coverage on new fridge and it malfunctioned, ruining all the food. The fans were replaced but I was never reimbursed for the food loss..they said a check was cashed but I told them that I never received a check; I repeatedly requested a photocopy of the check so I could see where and by whom it was cashed. No one has responded to my many requests for proof that a check was even issued and cashed