5 /5 Janet Shearn: A friend of mine recommended this jewelry business (Carats) as I needed repairs for a necklace, ring, watch and also batteries. Im so glad I walked through the door at Carats as my experience with this business was simply outstanding. They were friendly, professional, courteous and Im completely satisfied with the repairs. They have an in house jeweler which makes the entire process much easier. My ring needed a replacement diamond and when I picked up the piece, I was amazed at how beautiful the ring looked! It was as if I just purchased the ring yesterday. Thank you Carats!