1 /5 Laura Southgate: Very unhappy with this agency. I was contacted regarding the UPC liquidation with request to call them for assistance with finding a new home insurance company. I called back Lisa Rosendahl and found her to be rude and condescending. It immediately turned me off from working with this agency to find my new insurance. The conversation was left that I would contact them back if I needed any further assistance.
I found a different agent with another agency and got set up with a new insurance policy. Next thing I know I got a policy packet from a different insurance that Sunshine Agency had pushed through without my signature or agreement. We then had to work on canceling it as our escrow got pulled for 2 premiums.
I am very disappointed with my experience with this company, especially as I didnt initiate contact with them. They were nothing more than a thorn in my side with this whole process.