1 /5 B. Dan Wood: I chose Ms. Dubose because she is with Farmers. She agreed to work with me. Ms. Dubose knew that I was closing on a home by a particular date and asked for the inspection reports. I provided them. She repeatedly asked for my current policy information and finally acknowledged receiving it. Then, she said that she forgot that I needed insurance on closing on our home. She frequently did not remember that I was a potential customer. She frequently did not answer emails or return phone calls. When I was able to contact her, she gave me the run-around on rates. I asked her to follow up on why my rate ended up being so high. She said she would check on it for me. I never heard back from her, even though I called the office and they said she would return my call. Ive moved on to a more responsive and efficient agent. I dont recommend this one to anyone who reads this post.


