Ocean Bank - Hialeah (FL)

5 /5 Alexander Ramirez: I have been consistently impressed with the high level of professionalism and excellent customer service provided by Ocean Bank at the 790 W 49th S branch. The "staff" Ariana Reyes, Saheli Hernandez and others are always friendly, attentive, and willing to go above and beyond to ensure my banking needs are met. Whether I have a simple inquiry or a more complex issue, they are efficient, knowledgeable, and make the entire process smooth and hassle-free. I truly appreciate their commitment to customer satisfaction, and I highly recommend this branch for anyone seeking reliable and courteous service.

5 /5 Luis Perez: I recently opened an account with Ocean Bank, and I couldnt be more satisfied with my experience. The staff are incredibly friendly and knowledgeable, always ready to assist with any questions I have. The online banking platform is user-friendly and makes managing my finances a breeze. I appreciate the variety of account options available, which cater to different needs. Overall, Ocean Bank provides excellent customer service and a strong sense of community. Highly recommend!

5 /5 Michael Malouf: I recently moved my accounts from another bank, and I couldn’t be happier with my decision. From the very beginning, the management and staff here made the entire process of opening new accounts smooth and stress-free. They took the time to understand my needs, explained every option clearly, and made sure I felt comfortable with the transition. What really impressed me was the level of professionalism and care from management. They were attentive, approachable, and went above and beyond to make sure everything was set up properly. Unlike my past experience at other banks, here I feel like a valued customer, not just a number. The entire team is friendly, knowledgeable, and genuinely committed to providing excellent service. I can already see the difference in how they treat their clients, and I’m confident I made the right choice by switching.

5 /5 Lydia Machado: I’ve been a very long time customer at ocean bank. (I believe Over 20 years) It doesn’t matter which location I use, the customer service is always impeccable and uplifting. My Branch Manager Ariana Reyes is “ON POINT”. I can text, email or call her at any time. Her personal attention and knowledge is priceless. Thank you Ocean Bank!!!

5 /5 Johana Gonzalez: I’ve been banking with Ocean Bank for many years and use this branch regularly. Therefore I wanted to recognize Marvis Núñez who diligently assisted me with my banking transactions. She was very helpful, professional, and knowledgeable. Amazing experience and customer service all at once. Looking forward to seeing her again for all of my banking needs.