5 /5 Mike Bussell: I brought my wifes necklace in because the clasp had broken. Mike at Ottos Jewelry had it fixed in no time. (I fortunately was there when no other customers were in) The professionalism, welcoming spirit, and kindness shown by the shop owners is second to none. You can tell that the craftsmanship, pride, knowledge, and experience that Ottos is is a class leader in their field.