5 /5 armani bates: I had the BEST experience working with Natalie at Queen of Pawn! From the moment I walked in, she was warm, professional, and incredibly helpful. She really took her time to explain everything clearly and made the whole process smooth and stress-free. You can tell she truly cares about her customers and goes above and beyond to make sure you leave happy. It’s rare to find someone so genuine and knowledgeable in this business—Natalie is definitely a gem! If you’re thinking about coming here, ask for Natalie—she’ll take great care of you.