1 /5 Eric Emmons: I have no confidence in Michael Mayer as a Farmers Insurance agent or his business practices. His office changed my dwelling coverage from 700k to 545k without letting me know or asking if I would like a change in coverage. His office acted liked they were saving me money but my premium was basically the same with less coverage. I specifically asked his office staff if there was a change in coverage and they said "no" which was a lie. I brought my concerns to him thru email and he responded with a generic reply like I didnt understand how home insurance works. I need a specific amount of dwelling coverage due to the uniqueness of my home, but not once did he offer to ask questions or inquire about why I needed a certain amount of coverage instead unilaterally decreased my coverage without letting me know. If I didnt catch it and had a claim I would be S.O.L. I called farmers corporate and they were appalled with the specifics of my situation. The agent took time to ask why I needed that amount of coverage and thru documentation Farmers insured me for more than 700k dwelling coverage in case of a loss. I switched agents because Farmers is not to blame, Michael Mayer is. I would give zero stars if I could. Stay away!!!!!
