5 /5 Alexander Chami: PSA: I DO NOT WRITE REVIEWS.
I had the absolute pleasure of working with Keirn at Zales when I was choosing an engagement ring, and I couldn’t be more grateful for her help. From the very beginning, she guided me through the process with patience and care, offering different options and even custom ideas to make sure I found something truly special.
When we sent the ring out for a custom halo setting and it didn’t come back the way we had hoped, Keirn was incredibly understanding and supportive. She never once made me feel like a bother, even though we messaged back and forth constantly trying to find the right solution. Her communication, professionalism, and dedication to making things right went above and beyond what I expected.
Thanks to her, we ended up with a stunning ring that my fiancée absolutely loves. Keirn truly cares about her customers and goes the extra mile to make sure they’re happy. I can’t recommend her enough to anyone looking for not just a beautiful ring, but also an amazing experience.