Dairy Queen Grill & Chill - Crawfordville (FL)

5 /5 Julian mora: Amazing New DQ! This Dairy Queen is brand new and absolutely fantastic! The place is super clean, modern, and welcoming. The customer service is amazing — the staff is friendly, fast, and really make you feel taken care of. The food came out fresh and delicious, and everything tasted great. Definitely one of the best DQ locations I’ve been to. Highly recommended!

1 /5 A L: Just went by Dairy Queen and the window lady was extremely rude to me after I explain to her I am recovering from a stroke, so I told her that it may be a little hard to understand me. Her response was yep, and then took my money at the widow but she didn’t wanna bring my food to the window and had another associate to do for me. Employee Tiffany R was the very rude one, as well as the other associate, the other employee brought my food to the window complete lack of customer service, Care and Compassion as much as Tiffany R. It was a struggle to write this review due to me having a stroke And being very much distressed after the way, I was treated due to something I couldn’t help happen to me. The store stared off very good but it went downhill fast. The worse customer service I have experienced at any fast food location in this country.

1 /5 Josh Smith: Utterly disappointing... When this place first opened up it was fantastic. Sadly since the quality has hit rock bottom. Tonight will be my last night ordering from this establishment until major changes have been made. My Sprite tasted disgusting and as if the fountain is growing mold. The burger came with enough ketchup to feed a small village and the BBQ sauce that was supposed to come with the Chicken tenders was also missing. Upon calling the store and speaking with the "Manager" I was greeted by a exceptionally lifeless and standoffish woman named "Tiffany" who assured me that the drink fountain is "cleaned every single night" although she did state that the are SEVERAL complaints about the sprite tasting horrible. If in fact so many people have complained about the sprite then why offer it and essentially rob peoples money? I will be following up tomorrow for a refund and calling to file a formal complaint with the head office. Its truly sad that this location has fallen to such pathetically low standards.