Eataly - West Palm Beach - West Palm Beach (FL)

3 /5 Erma Despierre: My sister and I decided to check out Eataly, since it’s been extremely popular and constantly packed. When we arrived, we put our name in and requested outdoor seating. We were told we’d receive a text once our table was ready. After receiving the text, we went to the counter as instructed, but ended up waiting there for over 10 minutes without being acknowledged. When someone finally assisted us, we were brought to our table—only to wait another 10 minutes before a server came over. What made this frustrating was that several servers were nearby, seemingly in a meeting, yet no one communicated with us. Even a simple “we’ll be right with you” would have made a big difference. Once we were finally able to order, the food itself was good. Food We started with Cotto Toscano and Focaccia Bianca with extra virgin olive oil. The prosciutto and bread were very good—fresh, flavorful, and enjoyable. For my main dish, I ordered the Spaghetti al Pesto, Gamberi e Lime (squid ink spaghetti with basil pesto and shrimp). It was well-cooked, flavorful, and definitely a highlight of the meal. Overall Thoughts The food delivered, but the service and wait time took away from the overall experience. Given how busy and hyped Eataly is, better communication and attentiveness are needed to make the experience feel worth the wait. Rating: 6/10 Good food, but service improvements would go a long way.

5 /5 KEYKLIN PEREZ: The best Italian restaurant Ive ever tried, and the service was incredible! Isaiahs service was even better. I would definitely go back and recommend it! They made my friends birthday unforgettable.

4 /5 Carolina Gonzalez: The food had great flavors, even though the portions were a bit small. I especially recommend the pizza and the pasta, which was perfectly al dente and very flavorful. The lasagna tasted homemade, and the gnocchi were absolutely delicious. The service was excellent, and although the prices are slightly high, the restaurant is beautiful and has a great atmosphere. I went on a Sunday, and it was very busy, which shows how popular the place is. I’d definitely like to come back on a less crowded day to enjoy it even more.

5 /5 Iolana Sawyer: December 24,2025- We had an excellent dining experience at La Pizza and La Pasta Eataly at City Place, West Palm Beach. From the moment we walked up to the reception desk, the friendly hostesses immediately seated us per our reservation at an intimate table, which we very much appreciated. Our designated server, Julio Mora was very knowledgeable, efficient, attentive and so polite throughout our entire dining experience. The Assistant Mgr Christopher and the GM Chris exemplified excellent customer service skills and true professionalism that needs absolute commendation! Yes, unfortunately these superb qualities are a very rare experience nowadays! All of our ordered dishes came out in a timely manner and they were all deliciously presented to portray the authentic Italian cuisine. We certainly enjoyed everything that the Eataly West Palm Beach area had to offer, from the espresso bar, the grocery shopping, the superb dining experience and the delicious pastries and desserts. We will be returning again to enjoy another memorable experience.

5 /5 Martha Avila: If I could give this place 10 stars, I absolutely would. From the moment I arrived, everything felt perfectly aligned. Lola at the front greeted me so warmly and even said she had a special table just for me outside, and she truly did...it was perfect! The weather, the service, and the food were all amazing, and the complimentary birthday treat was such a thoughtful and unexpected touch. I especially want to recognize Lola, Julio, and Martin for going above and beyond to make my visit feel so special. Thank you all for an unforgettable birthday experience. I truly felt celebrated!