FATBOYS - Crestview FL - Crestview (FL)

4 /5 Walter Poole: Went here with the Missus and we had mixed results with the food. We actually went back 2 days in a row. 1st visit wife got the Flounder Sandwich, I got the cheesesteak sandwich and some wings. Wings were SUPER GOOD. My cheesesteak needed more cheese. There was none on top. So that was a little disappointing. She enjoyed her sandwich. Second day she ordered fish Tacos and it was super disappointing. Seemed like 1 small piece of fish, crumbled over 3 Tacos and then over loaded with cheese and lettuce and guacamole. VERY little fish. I got the Bacon Burger and it had potential, but the burger was cool. Not hot, cheese not melted either. I didnt have the heart to send it back because my wife sent her Tacos back. Our service was a little lackluster too. We had to LOOK for our server. When he was there, he was very attentive. We just didnt see enough of him. Also a Nerf Gun fight broke out amongst the staff. Looked like fun, but do we really want to see that when we are having food issues. I realize they are servers and not cooks. But if this type of "fun" happens in front of house, what is happening back of house?

5 /5 Tyeshia Pegram: This was my first time at this location. It was a Thursday afternoon and it was not crowded at all! I felt welcomed and appreciated. Sever was amazing and service was also great. I did go to the bathroom is always clean and taking care of. There is street parking unsure if there is a parking lot. I do highly recommend this spot !

3 /5 Lmchic nonya: The food here is mid and expensive. We ordered Togo. I mistakenly ordered 12 boneless instead of bone in. These things were fried hard and really small. The price was $15. Not worth it.

1 /5 M& M: As someone who works in the restaurant industry I understand when its getting close to the end of the shift everyone wants to go home, do their side works, get the stove cleaned , and get home, and when someone walks in or orders 30 minutes or 10 minutes before you its a drag. So again I would never do that! With that being said , due to my long day as we all do I forgot to eat. So my friend orders a smashburger from here at 8:30 , mind you 8:30! it gets to me at 9:02 . I open it and the order looked like the cooks were upset , small portion of fries and parts of the burger were raw, and other parts were well . I find this out after taking a bite out of it. Not only was the burger extremely salty but the fries were cold! It wasnt a big deal to me so I said hey wasnt planning on cooking but I threw the Pattys on my stove to try and reduce the salt and even out the temperature. Well unfortunately it was still salty ! So I call the restaurant just to let them know hey might want to let the cooks know whatever seasoning or sauce is used its overly salty. Trust me I know it happens sometimes. I wasnt calling for a new order or even a refund at this point. Just wanted to let it be known, I spoke with the manager Kelly who didnt seem to really give 2 cares in the world even giggled and was like well thank you for letting me know Ill let the cooks know. With nothing being offered which I would have declined and let her know Im calling for a remake. Instead I had to let it be known during our moment of silence that I didnt want anything in return, because she said well im not sure what to do. Well dont be a manager! I then woke up at 4 in the morning throwing up, with a hurt tummy, and diarrhea . I call the restaurant and speak with the GM Hailey who was absolutely uncaring and rude. I explained to her what happened and she said," well im confused idk how ur sick from salty, im not trying to be rude but like whats going on" well if you have to say youre not trying to be rude you already know you are being rude. Then proceeds to say well Hailey didnt call me last night so I have no clue what your talking about. Just the unfriendly approach from the beginning will never make come to this establishment. I now know why the servers complains about management here. I used to just listen to the bartenders , bc I take everything with a grain of salt no pun intended, until I experience it myself. Last night , I gotta taste literally and figuratively of what the bartenders complain about. Now I see why Kelly could have cared less, bc the GM Hailey definitely did. Dear Hailey and Kelly do better, bc if thats what you call professional its disgusting. Im definitely going to do my research now to see if they are up to health codes!

3 /5 Stacy Skechak: I visit a lot of restaurants since I’m a service technician for a plumbing company, and this was my second time eating here. I usually notice things I can complain about at many places, but up until now, this restaurant had been solid. However, during this visit the service fell short. My husband finished most of his drink before our food arrived, and he had to finish his entire meal before the waitress came back to offer a refill. She seemed more focused on talking and looking at her phone than checking on her tables. I tip based on the service I receive. Great service earns a great tip, and I’m someone who will happily tip well over 20% when the experience is good. But when basic customer needs,like drink refills,are overlooked, it affects the tip. My advice: remind your staff to stay attentive, keep an eye on drinks, and check in with customers regularly. A little extra attentiveness goes a long way and can make a big difference in the tips they receive.