2 /5 Amy L: Started out great. Husband ordered blackened mahi sandwich and I ordered Chimichurri steak plus appetizers. Mahi came out grilled with zero seasoning. Phyllis our Waitress only offered to bring Cajun seasoning to sprinkle on it and this in when the problems started as it seemed to be such a huge inconvenience to her. I ordered steak medium rare but it came well done. She never came back to the table so I brought it inside and she told me at 5:30pm on a Saturday that there is no more steak to make a new one. We were starving so ate it anyway. It’s just very insulting that when the food comes wrong, nothing is done to make it right, no ‘I apoligize’ nothing and you get an I don’t care attitude. I am a very nice person and apologized to inconvenience her but it didn’t matter. Funny 2 other customers who came in after this happened and I was told they were out of , ordered the same steak I ordered and got it. I thought they were out of it? Out of a $84 bill we wrote down/were going to tip $30. Waitresses normally work too hard for their money to tip anything less. She then offered a desert to make up for it but we don’t eat sweets. Husband told me to get it anyway and she billed for it. Now you offered a desert or side ‘to make things right’ but billed for it? So that insulted me like why bother offering in the first place? Dropped the tip down to $20 but then decided by the end and saw being billed for the desert we didn’t even want In the first place, to take it off her tip and left a generous $10. And trust me. That was generous. Besides that though, the wings were phenomenal. Mahi was still juicy. The street corn came with no elote sauce on it and 5 pieces of cilantro on the bowl not stuck to the corn. I smeared whatever sauce they brought for my husband’s mahi onto the corn, which made it really good. The steak was very flavorful although dried out. Broccoli was delish. Iced tea was on point. Hurricanes is usually great just not this time with the I don’t care mentality we received. That’s why I didn’t give one star. The four times I had to walk in to ask for drink refills and problems with the food because she never came back, There were always two waitresses standing in there With their backs leaning against the wall on their phones while Phyllis was the only one who seemed to be keeping busy. That is the only reason she got $10. (As far as his mahi, you know that you have to cook it with Cajun seasoning to make it taste right and blackened, not just sprinkle some seasoning.) Bar was empty But it’s not like they were super busy to warrant this. FTR- When we go out to eat, we spare no expense and normally never have a bill under $100 and like to help out our servers and tip 50% but always tip generously even if it’s not 50%. This was not one of those times though.
