Waterfall Restaurant - Vero Beach (FL)

4 /5 Matt Zamora: The food was pretty good. The staff was unfriendly, we may have caught them on an off day though. The water they brought tasted like tap water. Coffee was pretty good and the service was prompt. I wanted to like the place but it was just, meh. Probably wont go back.

2 /5 Hope Borders: Ordered the biscuits and gravy, added three eggs, over medium to go. Definitely not a fluffy southern biscuit, and the eggs came out over hard. Biscuits were soaked in some buttery stuff. Gravy was good, and I ate it, but definitely won’t return if I’m in the area.

5 /5 Cameron Holden: Another great breakfast experience at Waterfall. I tried their Eggs Benedict, and they didnt disappoint. Absolutely delish. My wifes traditional breakfast with scrambled eggs, sausage links and croissant was excellent as well. A great local restaurant that never disappoints.

1 /5 Dana: The comments below are my opinion I had Emily as my server, not impressed at all The food was very good. She is not very friendly and is a rude and unprofessional. I have been to Waterfall restaurant three times before, always great service and good food. There are quite a few complaints about this place, most about unfriendly service and long time for food. My uncle and I like this place. Everything I am saying is exact and not exaggerated. I ordered the salmon omelette, and a v8 juice, 2 minutes after I placed my order I stopped my server and asked her if she could bring me one of the Mexican Cokes. I wanted to try it out, I also requested for them to add basil and jalapenos. When it arrived it did not have the basil or jalapenos. No big deal to me really I figured they just forget. I had to call over my server. Emily, I let her know that there was no basil or jalapenos, she got nasty and in a very big attitude and said no, they did not. I told him to put it in there. I said I understand but let me show you, I opened up the omelette to show there was no basil or jalapenos. The only thing I expected was her to so no problem let me get you some basil and jalapeno. She went into the kitchen, got the dry basil instead of fresh basil and some jalapenos, and stated I talked to the cook and he said he did put it in and rudely slammed them on the table. If I have a problem with somebody I will talk to them about it. I explained to Emily that I believe the way she handled the situation. She was rude and nasty, and had a bad attitude. She stated that she helped me with my order even though she was busy, so I just asking for a Mexican soda and to add jalapenos and basil to my order was a bother to her. Funny thing is, I went looking at reviews I am the first one that came up was that the customer felt like they were a botherer to the server lol I requested the manager or owner, instead, they brought over what I believe would be the bus boy, I asked him for the manager and he said they do not have one in the restaurant. I asked for the owner. I was told she was not there. It is in my opinion from anybody that reads this should contact the owner and let them know that the behavior is not acceptable. I am sure this is not the first time or the last time the server is going to be rude to a customer. I used to manage restaurants, there is no way I would allow a server to speak to a customer the way she spoke to me. I am not being dramatic if you could afford the disdain coming from the server, it is unacceptable. This is why restaurants close. They do not take care of their customers properly, especially if they have a lot of reviews. Showing it is a bad location because of their employees. Please reach out to the owner and let them know how you feel.