19th Street Auto Center - Panama City (FL)

1 /5 Alessandra Robinson: Id leave zero stars if I could. Imagine YOUR grandmothers truck on YOUR GRANDMOTHERS PRIVATE PROPERTY gets towed(NOT IN AN HOA) because a neighbor called and the negligent tow truck driver didnt verify information. Now your poor grandmothers left with the tow bill(that wouldnt have happened if not for again, negligence). This company doesnt care as long as they get paid. Absolute garbage business ethics there, bud. Judging by other reviews, who knows if theres any additional damage to the drivetrain now as well from being dragged. Ill be making sure nobody in my circles call you guys

1 /5 Mason Friedrich: Id leave a 0 star review if able. Little over 3 weeks ago my 63 year old father ran off the road in Youngstown Florida. He was in a 2009 ford f250 with a 8 inch lift ran off a huge ditch slaming into a palm tree and dirt wall behind it. When he come to he put the truck in park opened the door and got out climbed up the ditch to the road. I called friends and family who got there till I could. His truck was on all 4 wheels front-end first. Before I could get there this guy arrived with his tow truck. He was asked by FHP if he would like for them to close the lanes on 231 to pull it out. To which they told he said no he had it. He hooked to the truck side ways on the side of the road and some how manged to flip the truck on its passenger side further causing more damage. By the time I got there the truck had been drug over 10 feet over brush and dropped in a even deeper spot. It was then pulled up into even more trees. I arrived hearing crunching walked over and asked could I go grab a chainsaw down the road and cut them out the way to cause no futher damage the truck. His response was " Na want really matter its probably already totalled anyhow. When it wasnt his job to determine that. After several hours of messing the truck up further he busted his tow line and was sent on his way by FHP not being paid. The truck could have been hooked to straight from the tow hitch put in netrual and pulled straight up into the road. It was determined by state farm that from the front end damage cause from the wreck the truck would have not been totaled. But after all the damage caused by the tow truck it has now been totaled. State farm and my self has called for weeks with no answer from this company as I live almost 2 hours away from it. They said he should be responsible for his damages. The bed of the truck was destroyed doors nerf bar busted passenger rear window rear bumper bent into the bed which was fine when I first arrived. Now my father is out of alot of money and not able to purchase the truck back as it was rolled on its side. Been told by the tow company that actually got the truck out and the body shop this place is bad news. Dont let them tow or touch your vehicle. Pictures attached are what was determined to be damage from the tow driver by FHP and state Farm. Truck on its side was how I seen it when I arrived. From other reviews Ive seen on here we havent been the only people done wrong. Took my fathers dream and retirement truck from him that want be replaced from the small payout hes now gonna receive instead of his truck fixed because of negligence and very unprofessional work.

1 /5 Alexandrra Barnes: Shame on this company. They helped an old lady get robbed. Shame, shame and for shame. This company will steal from anyone’s grandmother as long as somebody is there to lie. When dealing with private properties, I feel like it’s reckless to just assume anyone is the homeowner because they say they are. This picture is part of my grandmother‘s property and my grandmother‘s truck. My grandmother has owned this property for over 30 years. The truck is a 97 Ranger the truck needs a lot of fixing up, which I’ve been pricing parts to do, it’s got a lot of sentimental value because it’s been in our family as a teacher, however, this came to my grandmother Alarmed she had been robbed. All of a sudden, the truck that was as much a part of her yard as her mailbox, went MISSING. She was beside herself, who would rob her? And why would they steal only the truck that meant so much? She filed a police report this morning and come to find out, the truck was not just stolen, but it had been paid to be towed. How does this come to happen? Someone who recently recently purchased property next-door to my grandmother’s property didn’t like the rustic “eyesore” in his opinion. However, this is out in Southport and it is again my grandmother‘s property. If you don’t like what’s on your neighbors property most people just build a fence instead this gentleman called this particular company and lied saying this truck was on his property. Without a question to knock on the door of the woman whose property the truck was sitting on, they believed the man. Whatever driver took this truck from my grandmother‘s house, shame on you. I hope that someone steals from your grandmother just like this. No one deserves it to happen to them. And the sheriff said that because of this being towed by the neighbor, and the tow company didn’t question the private property ownership, and took the man at face value, Now, my grandmother has to pay out of her own pocket to get her truck back as well as the upkeep as well as the tow. This is unbelievable. This is un Christian. This is unhuman. This is quite foul. Charges will be pressed to the man to repay everything that my grandmother will have to pay, but this is unbelievable. Who would do this? This company. This company will steal from anyone’s grandmother as long as somebody is there to lie.

5 /5 Anthony Buendo: I will say completely trust worthy place to go to. Great price on labor. I took my Infiniti Qx80 for a tune up while on vacation for Thunder Beach bike week and they service My vehicle right away and was very kind when I ask certain questions....Definitely a place Id take my vehicles

5 /5 Max Holley: I brought my car there yesterday as my front bumper had been damaged on the highway. An employee (the owner?) took a look at it, then got on the ground and started to push, prod, and pop everything back into place, piece by piece for free. Outside of the paint discoloration, everything was as good as new! Will definitely be going to back next time I need any body work done.