1 /5 Hanaa Aboud: I had a terrible experience at this dental office. I visited about 8 months ago but forgot to leave a review until now. I initially went in for a routine teeth cleaning, but the hygienist did a poor job. She was talking excessively during the cleaning and seemed distracted, which made me question the quality of care I received. When I inquired about teeth whitening treatments, she tried to sell me a box of whitening strips. I immediately noticed the box was already open, which was concerning. When I pointed it out, she told me she would give me another one. However, when she handed me a new box, I checked the expiration date, only to find it was expired. When I confronted her, she casually dismissed it, saying, "Its cheap, dont worry." I refused to buy an expired product, and she eventually processed a refund. What disturbed me the most was what happened next. Another staff member approached me and said if I left a five-star review, they would give me a $100 discount on my next bill. This made me seriously question the authenticity of the reviews for this place. On top of that, the hygienist made shocking comments about the dentist, claiming they were overbilling insurance companies and scamming patients. To make matters worse, I later realized she was running a side business within the dental office. When I paid for my visit, she ran my card through one system, but for the whitening strips, she used a separate credit card processor (Square) for her personal sales. It was completely unprofessional and shady. I am writing this review to warn others. This place does not seem trustworthy. Be cautious if you choose to visit. I certainly won’t be returning.
