5 /5 Jeanette: My first experience using Arctic Auto Center. My sibling referred me to use their services.
I contacted the company on Tuesday spoke with Adam, he advised for me to drop the car off and to leave the car on Wednesday. He clearly advised their busy and have a lot of vehicles to service. Due to unforeseen events the car was diagnosed on Thursday. Thursday, Adam contacted me & provided detailed information for the AC. He explained the diagnostic, reason, cause, and what was needed to improve the AC in the car. I gave him the yes for repairs. Adam called me back for pick up.
I appreciated his direct honesty, being fair & transparent about the unforeseen events that took place on Wednesday, and for showing me he is loyal to what he said he will do in my situation. Honest, complete, A+++