B&B NAIL LOUNGE - Pensacola (FL)

2 /5 KIT: Could improve on customer service. Also definitely not worth the price. $32 for a gel polish change with no pedicure is really expensive for this area. I’ve gone to many other salons and have never paid that much to just get the color changed. The tech I had was very impatient with me picking the color. She kept bothering me to select one and she wasn’t even to the point of painting my nails yet. I am also very shocked they do not offer the OPI polishes in gel. Very disappointed.

2 /5 SB: I came in for an acrylic soak off and manicure. I was passed through 3 people during my services. The soak off was not done completely, so there is still a layer of acrylic on my nails. The manicure was rushed, missing steps, and my cuticles were done incorrectly leaving me with hangnails on every finger. Very disappointing and not worth the money.

2 /5 Janerica Prim: I went in for a mani/pedi. Very professional and great customer service!!! Van did my pedi gel polish, such an amazing job, she was very polite. Andy did my dip powder mani with a chrome powder coating, and sad to say that I was disappointed… It seemed as if he was rushing through from start to finish.. I have little bubbles and lumps on certain nails.. he used his actual finger to smear the chrome on each nail… I will not be returning…

5 /5 Heather Dyer: Kim does an amazing job! I highly recommend her. She really takes time to get your nails looking so put together and fabulous. She gives excellent recommendations on color, glitter, style, and chrome. I have tried a lot of places around Pensacola, and Kim is my now go-to. She’s worth every penny!

5 /5 Ashley Ernesto: I had my nails done here by Van , she’s absolutely wonderful and sooo sweet. - she doesn’t lay the polish too thick and properly cuts cuticles . -she takes her time and really makes you feel like you’re getting your moneys worth for the service . The facility is clean well maintained . Highly recommend:)