1 /5 Amy S: These people are set on ruining my credit because they mailed an invoice for an ER visit for my 2yo to the incorrect address. Claim they used the same address as the hospital. This is a lie. So I cant take my child to the ER without my credit being ruined? The hospital invoice made out to the correct address got to me and was paid within a few days. I was told the invoice would be removed from collections and I would have an opportunity to pay it. I paid it and they still turned me over to collections. Money was never an issue nor was I ignoring the invoice. It is interesting that the hospital bill and collection bill made it to the correct address but they claim their mail to me was returned. The only solution I have been offered is to leave yet another message for Cynthia Cordisco. I have been leaving her messages for 3 months and she has not returned one of them. Robert is also extremely disrespectful and rude. I was treated as if I was piece of dirt who was refusing to pay my bill. I have not been treated with this much disrespect when asking for help in almost 50 years. Kindness is not something they strive for in the least. 30+ years of excellent credit is being ruined as a result of this companies negligence. This should be illegal. The only option is to not need the ER for my child. Sick.