Blush Nail - Lakeland (FL)

1 /5 Rahjanique Locklear: I hardly ever leave one star reviews however they earned it with their chest out. I got a fill done with gel on short nails on a Tuesday, by Wednesday multiple places on my polish were chipped. I went to let them fix the polish on Thursday, by Thursday evening my nails were chipped AGAIN! I couldn’t make it in to let them fix them until Saturday afternoon. Frustrated by the inconvenience but not by the nail tech because I presume it’s not her fault. By this point I decided to remove the polish because it must be the culprit. On Saturday after coming for the THIRD time in ONE week I was charged to change the color— for polish that was clearly OLD or BAD! I asked to politely speak to the manager, and she did absolutely NOTHING but translate. I was looking for a place to become a regular. The incident isn’t enough to lose sleep over but I absolutely won’t be returning.

5 /5 tom miles: Very nice relaxing. Staff is very friendly. Nice location. Had a Mani and a Pedi for my cruise on Royal Caribbean Utopia of the Seas. Great way to start the trip

5 /5 Shelley W: A+! I judge my pedicures by whether or not pain was inflicted. No pain, amazing! The techs can be so rough but not here. I will be back! Also did a really nice job of shaping my nails and polish looks perfect!!!

1 /5 Katy Whitehouse: I had an appointment for a pedicure on 10/26 and when I arrived for my appointment I was told my appointment was canceled cause the water was backing up and they couldn’t do pedicures. When I asked why I didn’t get a text informing me before wasting time and gas to drive all the way there they said they had no way to reach me but yet I got a confirmation text and email and a reminder text the day before my appointment. They said all of that is done through the booking app. Terrible customer service, lost me as a customer, I liked this salon until this happened.

1 /5 Cynthia Tilley: Walked in just needing to have my nail design wiped off and changed but they were trying to tell me they had to take off my whole nail polish to change the design? I told them it wasn’t nail polish it’s just a top coat that can be wiped off but they just didn’t want to do it. Unprofessional. More worried about doing each others nails than taking in real clients.