Broward Urology Center - Fort Lauderdale (FL)

1 /5 Platon Polishchuk: This morning, I had a scheduled appointment at 9:20 AM. I arrived on time, only to be told that the doctor had left due to an emergency call—wasting my time. This is the second time this has happened to me. Additionally, a blonde assistant with curly hair was extremely rude. When I asked for her name, she refused to provide it. I also witnessed her yelling rudely at another patient who seemingly didn’t understand her well. To make matters worse, she refused to reschedule my appointment. It is the clinic’s responsibility to inform patients in advance if their appointments are canceled, not to notify them at the last minute. The staff’s attitude is unacceptable, and if they cannot handle their jobs professionally or treat patients with respect, they should consider a different profession. In particular, the assistant with curly hair needs to learn proper etiquette. I have requested my test results from them, and I will not be returning. This is not how patients should be treated.

5 /5 Ryan Otero: Just wanted to give a very big shout out to this office for being such an amazing place from the office manager all the way to the doctors and other staff members I can honestly say this place is very loving and caring, even though you may hear a lot of complaints about long time weights, but people really have to understand Each. Patient is on a different plan and have to go more test than the others. This office really does the job and I just wanna give a shout out to Bernie Sherlyn Dorothy And the office manager, Sherry, and a very big thanks to the doctors for being a major part of a nice well mannered office again thank you to all of the staff here

1 /5 Dave Mayer: Terrible service for patients. Dr was backed up 3 hours for my appointment. Took the office over 2 weeks to properly send the prescription to the pharmacy and after 4 weeks still have not submitted the pre-authorization paperwork. Likely will not be returning.

1 /5 P J: What you read is true. 950am app got there at 926am....sat in the waiting room finally taken to my room. 10:46 am still no doctor. No one told me he was running late. Finally, I got tired of waiting and I walked out. Canceled my appointment called billing requested a refund and canceled my makeup appointment. Im sorry but I have patients myself. If someone sits in my pharmacy for more than 15 mins Ill let them know Im a little behind on getting their medications out to them. NO WAY WILL I BE REFERRING MY PATIENTS TO YOUR OFFICE. Not a good way to start with a new patient.

1 /5 Ken Youngchild: ITS TOO LATE! If you are reading this review, youre already pissed off at having your time wasted by thinking you will actually get care from these folks pretending to operate as medical professionals. Your appointment(s) are routinely 45+ minutes past the scheduled appointment. Why even make an appointment? Why not advertise yourself as a "Walk-in Clinic", given patient appointment times mean nothing? Dropped calls, confusion, and chaos characterize this dysfunctional operation. Note: There is no functioning Wifi in the lobby. Dont expect to get any business accomplished while you endlessly wait beyond your scheduled time. Pro Tip: Seek care elsewhere and only choose this place as a last resort.