Cleveland Clinic Tomsich Health and Medical Center of Palm Beach County - West Palm Beach (FL)

1 /5 Tatiana Yaques: Cleveland Clinic has gone down the drain. They won’t release my medical records. I can’t talk to anyone in any of my provider’s offices. They don’t have appointments for months even for critical or time sensitive issues. Doctors leave and they don’t tell you and then you’re stuck with whoever takes over. Many of their doctors are not personable and don’t care at all about their patients. Run far away from Cleveland Clinic. They are not what they used to be.

1 /5 Amy Baker: As far as appointment scheduling and customer service does, I would give zero stars if I could. Appointment scheduling is cumbersome and it doesn’t seem as though the person on the other end of the phone can go off script. It’s impossible to get a timely appointment. They have now gotten rid of the front desk and you have to check in via kiosk. There is always a glitch with the Kiosk and then the single person sitting there is annoyed that she has to physically assist a patient. The only saving grace to this place (now that any shred of personal service is gone) is my doctor: Dr Mason. She is phenomenal. The moment she leaves however…

1 /5 Canary: Consistently awful experience with The Physicians working at the WPB Cleveland Clinic. Have seen several over the years hoping to find someone who cares and it seems that the prevailing attitude of “ dont bother me with yourself , I don’t have time for you and I don’t care” has gotten even worst over the years. Zero customer Service and No One Cares. The staff and doctors all look totally sick , some extremely obese and most act angry and gleefully unhelpful . The recommendations are half mouthed , awful and unhelpful . The last time the person who saw me had most unprofessional bedside manners , offensive comments , dismissive and arrogant attitude and was unwilling to discuss my issues and concerns with me because “ I did not look like I was dying “ Also refused to give me a referral to a local specialist bc I did not want to drive a 100 miles to see the only one their organisation had. Then left the room to see the next patient before i can ask at least one question. The nurse came in , refused to help me read a paper she handed me than scolded me and left the room. Thats it . Doctors visit at Cleveland Clinic. Just pray you don’t have a real issue. Going to that office is a complete waste of time. Do not recommend and will not return.

1 /5 Addie Molina: I have had the worst experience with Dr. Tarakami. My first time seeing her, because it its somewhat an emergency. I am asthmatic and have a bad chest congestion not being able to stop coughing and my ribs are aching. I took my nebulizer, advair, zertic, all to no avail. I told her the the only thing the works for me is codein syrup. She never listened to me and ordered something similar to over the counter med which makes my blood pressure high. I messaged her and told her the med is not working. She said she was not giving me codine. To try something else, why? I already told her what works! I am 71 years old with no addictions. I hope I can get over this horrible ordeal. If I could give 0 star I would.

5 /5 Becky S: Debrina was such a wonderdul scheduler she went above and beyond to help my mother schedule an appointment. She was kind and compassionate. Dr Livingston was amazing and compassionate