2 /5 Angie “Angie baby”: I just spoke with a staff member by the name of Lakeland. To be honest, that conversation made me feel terribly uncomfortable. I have never experienced someone being dismissive of me wanting to discuss a follow plan for a heart procedure. My other cardiologist went over the notes in the system and provided an overview of what to expect and I was enthused and confused at the same time because no one at any of my appointments with this staff went over any of that. For me to be told yall would only do the surgery and have 1 follow up appointments and go to my other cardiologist (who indicated I should be following up with the surgeon/office I do the pfo closure with) is concerning. Then to be conveyed in a way, that I dont need to have a pre-op appointment, by which you and your assistant told me I had to, was even more concerning. I dont want my health dismissed and or my concerns brushed to the side.