1 /5 Rebeca: I went in for an all-over color and haircut. Upon arrival, I was informed that no permanent color would be applied; instead, a gloss would be used—at least, that’s what I understood. My goal was to eliminate the red tones in my hair and achieve a darker shade, but the result looked almost the same, with some red tones still visible. Additionally, I noticed some color left on my forehead.
I was disappointed but unsure of how to address it at the time. I was charged $125 for the service. Later, I called for clarification, thinking there may have been a misunderstanding. The person I spoke with explained that I had received a semi-permanent color. As a result, I was refunded $30.
In total, I paid $220 for my hair to look nearly the same. Unfortunately, I won’t be returning, but I hope this serves as a learning opportunity. That said, everyone here was kind.
