Downhome Dental Center, Sasha J Minor, DMD, PA - Chipley Elaine Roberts: Unable to give 0 stars. New dentures were made, she received full payment from my medicare. Lower denture would not fit properly, and no way to secure it, she added a flange on it which caused lower lip to stick out and did not provide any way to use adhesive. She adjusted it twice and it still would not stay in. Wanted to charge me $438 to remake the lower, even though it was not right. Then said it would only be $280 and I could make payments. Spoke with medicare, and called other dentists, everyone said they had never heard of a charge for a remake. She said they requested a remake, when the next one arrived, it was exactly like the first one and could not be worn. I was forced to pay for the remake before I could even see the new one. I refused to accept it as there was no difference and still no way to secure this denture. Dentist got a bit huffy about it, receptionist was very rude. Was told that the dentist was going to send a letter about this to medicare so that benefits could be restored to make the lower plate again. I called insurance company today, it has been three weeks, and medicare ha not received anything from her. Do not recommend for dentures at all. I am having to file a grievance with medicare against this dentist.
