Cheryl Miller: When we arrived to Key West I was already a few days into a cold/sinus infection and for whatever reason I spent the first night throwing up. I literally spent nearly the first 2 days of our 7 day trip in bed. I knew I was pretty dehydrated. I did some research to see if this type of service was available because if it wasn’t it would’ve been a trip to the ER. Paul was incredibly kind every step of the way. I was already starting to feel better by the time he left. Our vacation would’ve been a completely different one if I had not called them. I HIGHLY recommend them. Thank you Paul for saving our vacation.
J V: Been in the military for nearly a decade, and I’ve been to many healthcare facilities. This place is the worst one I’ve been to in my career. Low staffed, long wait times, and the staff that are there never answer the phones. If they do happen to answer, you’re put on hold for about half an hour as if they are extremely busy, but if you show up to the facility it’s a ghost town. If you need an appointment, prepare to wait at least 20+ days to be seen.
Nicole Massey: Very nice hospital run by a wonderful staff! Its honestly the most lovely and clean hospital Ive ever been in. Seriously not a single carpet stain or flickering overhead light. The bathrooms were impeccable and fully stocked. They also have the latest technology. Every person I interacted with was very kind and knowledgeable. I was given clear communication about every step of every procedure without having to ask! I must say that I was dreading seeing what kind of hospital it was since its the only one in the upper keys. I feel lucky to have this hospital in my community.
Sylvia manning: Horrible emergency room. 1 doctor and not even a nurse practitioner. Waited 4.50 hours and never seen. A man that came in after me with chest pains waited three hours before he finally complained and they took him. A Latino lady with a little boy with a high fever came in right after me and was still waiting when I finally walked out. Three other patients left while I was there because they were waiting forever ,The only good thing of the whole place was the nice older woman that sat at the desk. I seriously feel bad for the people of this area , I sure wouldnt want this to be my only choice for matters life threatening. Ive worked in the medical field most of my life and never saw an emergency room more pathetic. Sad , sad situation
Perryman Craig (Snake): Called them for almost a month regarding the contaminated water and mold issues and the fact that some of the bathroom plumbing is missing and draining right onto the ground at kots but they dont seem to care because they are just homeless people and we need to g rid of them anyway.