What Clients Are Saying about Dra Alexandra Cruz (on GG)
5 /5 Valeria S.: Great service!! Attention to details and good quality job!!
5 /5 Monica Alvarado: Excellent service! The doctor is very kind, explains in detail and makes sure that you agree with the procedure. Both she and her assistant are extremely kind and friendly.
1 /5 Xavier G.: The doctor used excessive cement because of the poor fit and thats not how it works. I had to find another dentist to fix what the doctor did to me. Im going to pay for this for the rest of my life. It even damaged my healthy teeth. The laboratory she uses does a great job but she is useless as a dentist.
5 /5 Kelvin Rivera: The service has been the best so far. Today was my first appointment and I am confident that I am in good hands. I am very happy to have the best team. I recommend Dr. 100%!
Romina Borgione: Dr. Ana Zuluaga is highly knowledgeable and incredibly kind. She takes the time to explain things thoroughly and genuinely cares about those she helps. Highly recommend!
Alyssa Nogaski: I have been to 3 dentists in Miami and they were all shady. You could just tell they were only about money, not about their patients health. Dr Auza was completely different. He was thorough in his exam, reviewed all of my xrays with me, and even called me for some follow up. His medical assistant (hygienist?) was also so lovely and had great energy. The dentist did most of the cleaning and she came in at the end for the floss and polish. Wonderful team. Cant wait to go back in 6 months!
Pamela Castro: I would like to express my dissatisfaction here. While I must commend the staff at triage and the information desk were friendly, my experience with Dr. Navarro was notably disappointing.
Rather than actively listening to my concerns, Dr. Navarro appeared to be preoccupied with decorating her office, which left me feeling undervalued as a patient. There were instances where she asked me the same questions repeatedly, which was quite frustrating. At one point, she questioned why I had come to her if I was feeling so unwell, to which I explained that I am new to the area. Her response was that I should have gone elsewhere due to potential delays in service at this facility.
This experience did not meet my expectations, and I hope that my feedback can contribute to improvements in patient care moving forward.
Michael Brown: I had an amazing experience at Dr. Shannas office! From the moment I walked in, the staff was warm and welcoming, making me feel right at ease. Shanna is a fantastic dentist—super skilled, gentle, and thorough. She took the time to explain everything clearly and made sure I was comfortable during my cleaning and fillings. The office is spotless and modern, which added to the great vibe. I’m already looking forward to my next visit! Highly recommend Dr. Shanna to anyone looking for top-notch dental care!