Miami Beach Community Health Center - Miami Beach (FL)

3 /5 Pamela Castro: I would like to express my dissatisfaction here. While I must commend the staff at triage and the information desk were friendly, my experience with Dr. Navarro was notably disappointing. Rather than actively listening to my concerns, Dr. Navarro appeared to be preoccupied with decorating her office, which left me feeling undervalued as a patient. There were instances where she asked me the same questions repeatedly, which was quite frustrating. At one point, she questioned why I had come to her if I was feeling so unwell, to which I explained that I am new to the area. Her response was that I should have gone elsewhere due to potential delays in service at this facility. This experience did not meet my expectations, and I hope that my feedback can contribute to improvements in patient care moving forward.

5 /5 Lilia Tome: I am so proud of my City! Miami Beach community Health Center is ranked 7th in the nation, and #1 in Florida for a reason, best care, best service. I love Dr. Lourdes Navarro, and her team.

5 /5 James Sedano: I’m very grateful for this community health center. I found myself in a difficult situation without health insurance, which is incredibly scary in America because getting sick can have lifelong financial consequences. I came here worried about how much I’d have to pay out of pocket, especially during a time when I’m being very cautious with expenses. Thankfully, they treated me with respect and dignity, and the service has been impeccable. While the wait time can be long due to the high demand, it’s completely understandable. The prices are very reasonable, which is such a relief. For emergencies, definitely go to the ER, but for other medical issues, this place is an excellent starting point. I highly recommend it and am deeply thankful to the entire staff and doctors for their care and professionalism. I do hope that my Miami Beach tax funds support this facility.

1 /5 LFQ: If I could give it a half a star I would. Total garbage of service. This is a section 8 medicare office. Waited 2 hours after registration and nobody attended me or helped me. I hear the doctors are great but the staff are garbage

1 /5 K. DAVIS RN: MBCHC PROVIDER SUJEN STEPHENS APRN. SHE IS VERY UNPROFESSIONAL NOT SKILLED. SHE IS OKAY WITH HER STAFF BEING RUDE WITH PATIENTS. WHICH AS A PROVIDER IS DISTURBING BECAUSE YOUR SUPPOSE TO BE A LEADER AN A Pillar of the community. Even though the last visit I notice she was not skilled in community health. I Still opt to she her again . After she over dose me with a high cholesterol medication. That says a lot . On the other hand the disrespectful medical assistant this behavior is allowed at this facility so this is why she behaved in that way. Thank god she has limited education and is only a medical assistant . I will not be coming back here anytime soon with this foolishness of unprofessional behavior and rudeness that they display. Then they sent me a student doctor who ain’t know nothing at all they have to keep looking in the book or asking the doctor for advise. What a mess and waste of my time. I will not be using my private insurance here again.