1 /5 nancymccleaf: After excepting my payment of over $600.00 , I am finally told After numerous attempts to reach someone that the Carriage is not even in service. This was to be a special event for my Granddaughters sweet 16th. I have been promised someone will contact me everytime I actually am able to speak with the one and only person who occasionally picks up the phone. PLEASE BEWARE! THERE IS NO CARRIAGE! I am forced to take matters into my own hands. Very disappointed to say the least. She was only here for a week.