GATEWAY DIESEL/AUTO AND MOBILE SERVICE - Lake City (FL)

1 /5 Celestine Humphrey: The owner is a crook. Showed up for a roadside call knowing he was not equipped for the task as described on the call. He then claimed he could order the parts and they would be ready at 11am in his shop. He charged for freight for the parts in addition to service call and mileage that he could not explain I estimate it at just over $50/mile since he was only a few minutes away. Next day he was 6 hours late and dodged phone calls, he later claimed he traveled to Jacksonville to pick up the parts. We were charged $150 for freight. He also refused to explain his labor rate which after much pressing he settled on a number and charged 4 hours of labor. His language was foul and he was very unprofessional. I highly advise “do not use” for any repair work.

1 /5 William Tucker: This business is garbage and I wouldn’t recommend this business to my worse enemy. Say they fix flats but they don’t carry the parts to fix flats for road side service and will charge you an arm and two legs for something that they don’t provide.

5 /5 Jazzy Marie: The only place in lake city Florida that not only was open on a Sunday!!!! But also answered their phone, gave good directions & waited for me to bring me tire up there although they were getting ready to close up. I was in & out in less than 10 mins paid cash & was on my way bck to my car. The men were nice, fast & had a good sense in humor & most important with all this going on in the world they didn’t discriminate with who they do business with. Means a lot. -Thank you; you guys are highly recommended by me & I know where to go when I’m in need.

1 /5 Joe Epic: If you need to get towed, fine. If you need any work done go elsewhere. Ended up having to have another mechanic redo his work.

5 /5 Glen Hensley: Thank you Jimmy for rescueing us after we blew a tire on our motorhome. They were fast and professional. I highly recommend!!!