5 /5 Shannon Mercer: I got my very first wisdom tooth at 33 years of age...
This tooth was ruining my sanity. I had been calling oral surgeons for over a month, none of which would give me pricing over the phone or schedule my wisdom tooth extraction before September. I felt like I was losing my mind. I was told by one emergency line when I called on a Sunday that since I was able to work through the pain, it must not be a real emergency.
I was referred to Gentle Dental by one of their current patients who said "Barbara is direct." At this point, I desperately needed direct help which is exactly what I received. Barbara gave me more information, including prices, in 5 minutes than 4 other offices had in a month. This office got me in the very next day, extracted my wisdom tooth (that was NOT impacted like Id been told by 3 other offices, including my own dentist), and the prices matched exactly what I was quoted over the phone.
Dr. Jordan did an amazing job making sure I felt comfortable during the entire procedure, he talked me through literally everything, and he somehow managed to make a tooth extraction a pleasant experience. He LISTENED to every word I said so I knew I was being heard. And please understand, I was trying not to cry during my entire appointment from the pain and mental exhaustion that I entered with when I arrived that morning.
Every single person that I spoke to in this office treated me like a human being, like I mattered, and as if they genuinely cared about my happiness with the medical treatment I was receiving.