HCA Florida Broward Primary Care - Margate - Margate (FL)

1 /5 Alpha Sports: Go elsewhere, since HCA has taken over this practice has gone to hell. Phones arent answered , rings out to a fax machine half the time. 99.9% of employees have n awful attitude, if you like a doctor or nurse enjoy the time you have with them because this place is a revolving door , new employees every time n they all are so rude. Dr takes 48 hours to refill medication , its awful .

1 /5 Lori F: Zero stars if I could. AVOID HCA LIKE THE PLAGUE. HCA was convicted of Medicare fraud in the 80s under Rick Scott and had to pay $1.7 billion in fines. Dont understand why they continued to operate after that criminal offense but they do. I had been a patient at Heart and Health Institute that consisted of both primary care and cardiology for maybe 20 years. I was happy and their services were excellent. Then HCA (Hospital Corporation of America) took over Heart and Health, both primary care and cardiology. I saw Dr. Guisto who passed shortly after the takeover and since have seen Dr. Mahmood. I also saw Dr. Garfield, cardiologist. Their pricing changed, they made up rules that a visit had to be 15 minutes or less. They became almost unresponsive when called and everyone I talked to seemed miserable. Then Dr. Garfield got fired for not agreeing to their ludicrous rule for 15 minute visit limitations with patients. Before they fired him though, they took his office away just to humiliate and hammer in the nails of their ideology. I continued to see Dr. Mahmood despite that. Well, Havent seen doctor Mahmood this year yet in person. Had one televisit which went well. Last week I tried to make an appointment with him for an issue. Couldnt get through on the phone. Just rings through to vm no matter what time of day. Left various voice mails. Never got a return call. So I logged into the portal and used the messaging service. No response. Since Ive been using the same number I found that another physician in the group, Dr. E. Sabates had a different phone number. So I called it and after a very long wait they finally answered. I asked to make an appointment with Dr. Mahmood. She took all my information and asked what I needed to see him for. I told her. I also said I logged into the portal and messaged that I need a prescription refill that was never answered. She continued asking questions. It was a strange conversation and finally I asked about the refill and the appointment. Then she said Dr. Mahmood quit. I was thinking best thing he ever did and then thought it weird that she didnt just say that in the beginning. But then she asked if I wanted to see another doctor there. Dr. M is my primary. I asked why no one replied to my messages or voice mail to tell me he was gone. Her reply "Well we have over 300 patients and we cant call everyone back." HMM, thought that was your exact job. Well, now its over 299 after that response! This isnt how healthcare is supposed to work. But maybe HCA, youre still paying back the $1.7 billion in fines. Keep up the 15 minute visits so you can nickle and dime every insurance company in Florida every day.

2 /5 Folz Phil: Good practice in general but the female Doctor, Sood is quiet slow on her timing! Waiting over an hour to be seen is not a good sign as a new patient to this place. I want a doctor who cares about me as a patient & pays attention to my health needs. If am to continue with dem, I will be requesting a switch in doctors with the office manager.

5 /5 Bonnie Goloski: My PCP listens and addresses any concerns and has never made me feel less than. Office staff are prompt and pleasant, waiting area and exam rooms clean and organized. Prompt appointment time and you can actually speak to someone to ask questions and schedule appointments. Patient portal is easy to access and email concerns or request for refills are addressed promptly. I am very pleased with service provided in this facility. I am a retired nurse from Pa. who worked in many fields and always look for respect, quality care and professionalism.

5 /5 Gary: I am a new patient and was impressed. Office is run efficiently and is clean. All staff are very friendly and Dr. Mahmood is great. He is thorough and takes the time to listen to you and lay out a medical plan. I recommend this practice.