Heavenly Hair & Massage Therapy - Bonifay (FL)

1 /5 Cheyenne Gass: I’m not really one to complain or “blast” someone but i’m completely disappointed in this salon. I came in for an appointment to get my haircut with Angie, who I was referred to by a friend. I came in with hair thicker than a horse’s tail and length that went past my waist. I just wanted a haircut. I told the lady that I wanted about 3 inches off. She even showed me on her comb that 3 inches would be about this much. I told her 2-2 1/2 inches would be better. I told her I wanted a blunt cut at the ends. I told her I wanted layers, but i wanted to keep my length. I told her that I don’t want my hair thinned, I understand if you have to texturize a little bit to blend my layers, that’s fine. During the hair cut, I even mentioned to her that a lot of times in the past, hairstylists have thinned my hair because it’s so thick and I hated it when they did. When I tell you I cried hysterically after i left the salon because this lady just botched my hair, I did. My length was gone. My hair was thinned/texturized beyond means. I even told Angie this at the salon. I still paid and tipped for my service. I told my mom I literally felt like I had a rat tail. My ends were so stringy and thin. My hair barely reaches the middle of my back now. When I washed and blow dried, I had a layer so horrid that it looked like a shelf. I’m completely devastated. (I know, it’s just hair. it’ll grow back) but that’s not the point. Thankfully my grandma is a retired hair stylist and trimmed up this ends so I wouldn’t have a rat tail. The next day, I called the salon and spoke with Nicole. I asked if one of the owners were in, and told her discretely about my situation, never telling her who botched my hair. I told Nicole that I wasn’t looking for anything in return and that I just wanted to let the owners know about the situation. Nicole took my name and number and said she would have one of the owners get back with me. They never did. Both Angie and Nicole were friendly. I wanted to give Angie the benefit of the doubt, but this lady knew this wasn’t what I wanted. She knew she just botched my hair. Hair that i’ve been growing and taking care of for YEARS. Attached below I have pictures of before, right after my salon visit, and after my grandma trimmed the ends.

1 /5 june brandes: Angie cut my hair - it was cut much shorter then discussed and uneven. Went back to have it fixed, it is worse than it was!

5 /5 Larissa Watkins: Love this salon! Summer is my stylist and she does an amazing job, every time! Last year I cut my hair off and needed some highlights baad! She gave me a beautiful cut and color. She always knows exactly what to recommend. My husband also sees her and says that no one cuts his hair as great as Summer. Their prices are very reasonable too. We feel so welcome here and recommend them as often as we can!

5 /5 Andrea Liebowitz: This was my first time using this salon. It came highly recommended to me from a neighbor. Shiela had done my hair. She was so friendly and experienced with cutting curly hair. I wanted a trim and color and she did a fantastic job. Will definitely go back.