Hecker Dermatology Group: Hecker Melanie MD - Pompano Beach (FL)

5 /5 Cheryl Bridges: I love this place!! Everyone is so nice and professional, from the girl on phone, the front desk receptionist and the Drs. themselves. I never thought I would feel so good having a few moles removed.

1 /5 Ryan Sandhouse: Had a good first visit and was given a topical treatment for my psoriasis. When I went for the one month follow up and my scalp did not take to the initial treatment we went with an alternative route. According to my insurance company the preauth was denied because of incomplete information regarding the first treatment plan in my chart. When I called about it I was talked down to as if I were a moron and told that the faxed documents from my insurance that already had delivery confirmation needed another 24 hours to be received and that they could and would not fix their mistake because they insisted it never happened and that I was an idiot for taking the insurance company at their word. Edit based on the reply: Prior to my insurance calling me to inform me about the denial I had tried following up with the pharmacy who also asked me about the information insurance company said was missing which is 2 sources of the claim that something was missing. And I had given the staff I spoke with on the phone the chance to say that before we started getting rude with each other leading me to hang up on them. There were multiple opportunities to make these statements before I hung up. But yes I responded rudely to being TREATED rudely. I called in and was disconnected when they attempted to transfer me to the point I had to call back multiple times before speaking with someone who would talk to me about this issue.

5 /5 Brenda Deak: I would like to thank Melanie Hecker for saving my life. She found a malignant melanoma and promptly had me set up with a surgeon immediately. Within two weeks, I had a diagnosis and melanoma removed. I would highly recommend her if you are looking for a caring and competent doctor.

5 /5 Thomas Edge: This business is first rate, They care about the patients and your symptoms. Very busy and make your appointments, If not please keep them informed of any changes. They deserve this courtesy always.

5 /5 John Damsell: Dr David Hecker has the best "bedside manner" of any doctor Ive ever encountered. Twice a year I see him for skin cancer check-ups and an occasional cosmetic enhancement with no pressure to follow through but I always do as he suggests and I have never been disappointed. Staff are pleasant, knowledgeable and efficient. They know everything about their skin care products! I highly recommend this practice for all your dermatological needs...