1 /5 RJ T: I just called this office because I have pain on my bicuspid. I told him that I only need an Limited exam for the tooth that is causing the problem. My insurance covers 2 Limited Exame D0140s per year, including 1 PA D0230.
Listen speaking from behind say sir you what you need is a Full Exam. Please if I have a pain. Take care of my pain. Then they make an appointment for me for the general evaluation.
They refused to serve me . Very unprofessional customer service. Lack of understanding with the patient.
Nota :I dont want your excuses please. I informed myself before and I have knowledge and base of what I am talking about. They refused to attend me, I just wanted a Limited Exam for the discomfort I have in my premolar number 12.