Hugos Auto Service - Gainesville (FL)

1 /5 Rashaud Walker: Was due to start a new job soon so I wanted to bring my car into a good transmissions shop for some work to be done. I should’ve known when I was teenagers in the back working on cars that I was not in the right place but with the weekends fast approaching I was literally out of options, mind you there was no issues with my trans whatsoever when I brought it to this man, in fact I only did it as a means of work knowing I live almost an hour and thirty minutes from my job. They were only suppose to be doing an oil change and transmission fluid flush as well as transmission oil filter and gasket. Dude has my car for 3-4 hours right? I come to pick it up the tab was $460 not bad right? I I didn’t even make it home before my cars transmission started shifting wildly out of control. Now it won’t hardly shift at all. On top of that my cars oil engine light is coming on when I stop my car but goes off when I accelerate, another issue that I was not having prior to coming here and trusting this shop. He now wants to pit the blame on a OBD sensor scan when I know for a fact my car was reading this codes when I brought it in, which suggest me to believe that he’s no more honest than the shop in Ocala that’s under investigation for the same reason. I urge everyone with the means to keep their receipts and document and verify all work done and undone to your vehicles, unfortunately we are now living in selfish times where you have to protect yourself from people that appear honest and professional on the surface. I’m having issues with my damn car that I haven’t had since I brought it a year ago, upon bringing this to his attention I also have not heard back from him in either. At this point it’s pretty obvious that no one there has at least a decade of auto experience, I DO NOT RECOMMEND TO ANYONE, my car has a v6 Pentastar in it, and if they can’t even work on a damn v6 your gonna trust him with your v8? No thank you. Never again bro. You didn’t even respond to my messages no call backs or anything and I wouldn’t bring my car back here anyway, thanks for stealing my money and adding more bills and stress to life.

5 /5 Tina King: This place is amazzing! Bought a car from Toyota paid 13,000 a week ago and codes were showing up took it to 3 different places told me it was a sensor. He quoted me a price took my car came back and a hose had not been out on properly which made it throw the codes! He could have still charged me but he didnt! He let me know the issue corrected it and I was on the road! Very knowledgeable very family oriented! I have been in Gville 2 years without a mechanic I feel so much better that I have one now! Dont go anywhere else! He is a Gem and so is his other employees!

5 /5 Duncan J Townsend: Great service and ease of coms via technet/metric is convenient and a better way to communicate diagnostics and quotes. Reasonable rates, trustworthy and quality work from this family biz. Thank you! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

5 /5 Sandra Gordon: Very nice people. I spent a lot of money there recently I cant afford it but theyre very good people. Im very hard workers excellent mechanic

5 /5 Miriana: this place was recommended to me by my job. I went for an oil change and was very pleased by their quick and quality service! i went again today to get my brake fluid replaced and i was still happy their work. they went out of their way to check my car and even my tires! they didnt hassel me with any unnecessary repairs and they let me know some things to just keep my eye on. they always explained every issue and what they did to fix it. 10/10 would recommend!