Johnnys Auto Repair - Lake City (FL)

5 /5 Megan Desko: Wonderful customer service and kind people. We had a problem in the middle of a road trip on a Friday afternoon before a holiday weekend, and they fit us in & found the problem. It was a tire issue that we needed to go elsewhere to have fixed, but instead of just sending us off to figure it out, they called around to find a tire place with the correct tires for us and made sure we knew how to get there. They didn’t even charge us because figuring out the problem was quicker than they expected. I am so grateful we found them!

5 /5 Jeff Stout: Darrell the owner was incredible!!!! He treated my truck just as if it was his own. He is extremely knowledgeable. Heather and Cynthia were absolutely wonderful to me. They had to replace the engine on my truck and they did a very good job. They kept me up to speed on the progress of my truck. Darrell answered all of my questions and put me at ease which made me feel much better. When they told me my truck was ready I had no way to get there. Darrell personally came out and got me at my house and took me back to the shop. After I picked up my truck, there was a minor glitch on it. I took it back to the shop, and Darrell’s mechanic addressed it immediately. it was just a minor issue and it was resolved. They even washed my truck up for me before I picked it up. I would not hesitate to recommend Johnny’s auto repair to anyone. They treat their customers with respect, professionalism, and courtesy.I just want to add that I had a couple of issues after my engine replacement. Johnnys has continued to resolve the issues everytime. They listen to my concerns and answered all my questions to make sure I was satisfied.

5 /5 Amanda Mcneely: I went into Johnnys ready to pay what was quoted to replace my alternator, about half of what I was quoted from a competitor in town. Once there a very friendly and professional gentleman whom I’m assuming was the shop owner/manager found that my alternator was actually charging as it should. Not only was he honest with me about my alternator not being the issue he helped me troubleshoot the problem to a loose connection and showed me where to look and what to do if I came across the problem again. When I asked what was owed this man wouldn’t even take a tip. The honesty and professionalism at Johnnys has made them my first choice for future auto repair.

5 /5 Mike Killian: These guys went above & beyond to help an elderly friend who got stranded when her oil pan busted. Somehow it was punctured while she was on a road trip, so her engine locked up at a stop in Lake City. Alone & on fixed income, can’t tow all over town paying diagnostics. That is an understandably tough position to be in. I emailed Johnny’s and half their shop showed up to her van within 20 minutes to confirm her problem & advise her of options, which is to let the van go because a motor replacement would not be worth the cost. They did this at no charge, & offered to do so, I did not ask & even offered them cash as a thank you - they refused to accept. She will have to buy another car, but at least now she knows, without spending hundreds of dollars on mechanics to tell her they can’t fix it anyway. If more businesses provided such service & care, society would be a better place. I will only give my business to Johnny’s in the future when I am in this part of Florida.