1 /5 Kansu Cast: I had the volcano pedicure. Very disappointed with this service. The massage was too light-handed, they spilled paraffin so I didn’t get the full foot covered, the blade to remove dead skin did not come from a sterile pack, and neither did the brush they scrubbed my foot with. Gross. The green brush looked very worn. Polish is clumpy and messy. The “tech” barely spoke to me. When the nails were dry and I checked them, I asked why the polish was so bad? They asked if I wanted it fixed now? I’ve already been here over at hour… Like how they didn’t see how bad their polish job was before putting me under the dryer, I don’t even know?!? Also, the packs that they were using we’re not actually sterilized there was moisture in the packs when removed from the top cabinet of the unit. I watched tech place a kit in to be sterilized and the next tech grab the same kit that was just placed in there . It’s also too crowded in the sterilizer with too many packs stacked up. You can not process instruments in layers. Too many packs means bacteria and moisture is trapped. This is not up to safety standards.