1 /5 Melanie Hight: I don’t think I’ve ever left a bad review before, but this experience was shocking enough that I felt compelled.
I walked into this place for a gel removal. I have never had just a removal done before- I’ve only ever had gel removed before immediately getting another manicure, but I’ve had a few in a row now, and just wanted to give my nails a break.
First of all, the tech I got, Tony, was kind of just rude. I don’t really care if the person working with me smiles or exchanges pleasantries- I understand they’re just there to do their job. But this guy literally rolled his eyes at me, and seemed generally upset to have me there. I have no idea why.
Again, I don’t have a lot of experience just getting a removal, so wasn’t sure exactly what to expect- but was kind of hoping he would leave my nails looking ok. I expected him to dremel the gel down, soak the rest off, then maybe shape my nails/apply cuticle oil so they looked ok. That’s not what happened. He drilled them haphazardly, then mumbled for me to go wash my hands. I came to sit back down, expecting more, but he glared at me and told me to leave, and that he was done.
I suppose I kind of got what I asked for? Although I’m not sure you could call it a gel removal, considering he buffed off the top layer and kind of left the rest on there. Fortunately it only cost me $10, but I don’t even feel it was worth that. Maybe he was just frustrated that he wasn’t going to make what he would on a full manicure? All I know is I left feeling genuinely shocked, and as if I had done something wrong somehow.
Anyway, I guess I’m going to go home and cut and file these myself now.