1 /5 Sara Garcia: If you love your family member, dont bring them here! My son is there right now, its frustrating to watch from the time you get to the front desk until someone brings you up. The nurses do their shift change during visiting hours, so if you get there 20 minutes before the end of the hour, you wont be able to get in because theyre busy with their shift change. If you call to check on your family member, they dont answer the phone. In 2 hours Ive left 7 unanswered messages. They say theyre a detox center and when I get through on the phone, they dont have a solution for marijuana or cocaine. I dont trust their labs and no matter how much help you need to find out about your family member, youre not going to get it. We need better places to help those in need, better supervisors to see whats really going on.