LKQ West Florida - Bonifay (FL)

1 /5 Melisa Jelliff: 17 minutes and still only a very quick “hold please” and hang up. Meanwhile, we spend thousands a month with this company, to get awful customer service 98% of the time. Ordering? Oh they’re amazing! Getting core money back? You’ll get no response, have to call DAILY, all for the core pickup to continually be pushed further and further. Not to mention the fact that they lie and say a driver came or that your core was toppled over in the dirt and couldn’t be picked up - both untrue - (but when confronted with the fact that we have cameras everywhere and show there’s NO footage of a driver arriving or leaving, and your cameras show there’s core perfectly stable on a pallet upright) they ghost you for several days before you ultimately have to call over and over and over again. We’ve started ordering through the Ft Myers office (a whole 8 hours from us) where we actually get decent customer service. LKQ Bonifay is a whole joke.

5 /5 Khandi Kampbell: Best services spectacular, customer service is awesome and the staff is very friendly and helpful

5 /5 E. Chaney: This company came through for my son and myself. My son has a hybrid Hyundai sonata, the large hybrid battery that he had that originally came in. The vehicle had gone bad. He purchased one from another guy who claimed part numbers didnt matter and it did not work. LKQ hit the nail on the head first time.

1 /5 Alberto: While Steve was around there we used to purchase $35-$40k annually parts from them, since he is gone we have tried to few times to work with the others they have and never worked out…. We havent ordered even for a penny for the last 18 months from them.

5 /5 Jason VanAvery: Very professional staff. Cheap and affordable parts. Had our part on time.