1 /5 B C: Horrible scheduling. I made an appointment with Dr Ofner two months in advance and I really needed to be seen for a bad case of twitching. When I came for my appointment on time, the check-in receptionist said that I wasn’t even in their system. I showed her the text exchange with their scheduler (who was very unprofessional and did not even give me her name when making my appointment), she acknowledged that I was not confused but still said I would have to make another appointment. No apologies, no explanations. Dr Ofner is reputed to be an excellent doctor. It’s a shame that the total lack of professionalism and concern of her schedulers give her office a bad name. You should hire competent, knowledgeable people for scheduling. This is where your reputation starts or ends.